Supported Housing Manager

Supported Housing Manager 

Up to £41,600 per annum 

Hybrid - Midlands / East of England with travel across our geography as required 

Permanent, Full Time  

Are you a housing professional looking for an exciting new role within an organisation committed to improving lives? Are you motivated to lead a team which will shape their offering to our client’s customers at? If so, their Supported Housing Manager role could be the perfect job for you… 

The company is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both their colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for their customers, their Supported Housing team are critical to ensuring successful housing management across their specialised housing portfolio. 

As a Supported Housing Manager at the Group, you will deliver outstanding housing management services while maximising value and efficiency to improve lives. You will motivate and drive performance against key performance indicators, ensuring a continuous improvement in service delivery.  

Further key responsibilities are listed below: 

• Leading and empowering the Supported Housing team to meet and exceed key performance indicators and objectives. 

• Regulatory Compliance: Ensuring adherence to housing laws and regulatory frameworks, managing tenancy sustainment services effectively. 

• Quality Assurance: Implementing and maintaining agreed-upon policies and procedures, conducting regular quality assurance checks and providing detailed feedback to staff for continuous improvement. 

• In order to be successful in application for their Supported Housing Manager role, you will hold a degree-level education or equivalent, supported by relevant training and experience. You will be a chartered member of the Chartered Institute of Housing or the willingness to work towards a Level 5 qualification. You will have good knowledge of housing law and practical experience with its associate legislation along with demonstrable experience in leading and managing dispersed teams. 

Their Supported Housing Manager role operates in a hybrid way, contracted to 36.25 hours per week. To them, this means spending time with their customers in services across the West / East Midlands, and occasionally across the East of England, with the majority of the time working from home (subject to business needs – they are open to discussion around how this is built into working weeks). A large portion of their Supported Housing team mainly work from home with a weekly meetup in one of their offices. 

This is a hugely exciting time to join the Group – not only are they continuously striving to achieve better results for their customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Their Supported Housing Manager opportunity will help to develop your career further within the supported housing industry. They offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry. 

What you receive from them: 

• Up to 26 days annual leave (Pro rata based on contracted hours) 

• Life Cover of three times your annual salary (as part of pension scheme membership) 

• Membership of their Health Care Cash Plan including Employee Assistance programme and DoctorLine 

• Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards 

• Free access to financial education service, supporting with personalised financial information on a range of topics such as mortgages, retirement planning, pensions, saving and investments, insurance and will writing 

• Free Eye Tests 

• Free flu vaccinations 

• Investment in your personal development through their extensive learning and development opportunities 

• Professional subscription for membership fees relating to your role, paid for by them 

• Family friendly, carers leave plus other paid leave 

• Long Service Awards 

• Carers Networking Group and resources to support Unpaid Carers 

How to apply 

Please click “apply” today to upload your CV detailing your employment history. 

Please note, if this vacancy receives a high number of applicants, they reserve the right to close the advert and application window early. 

They do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application. 

Vetting Requirements 

The important things - they can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature). 

Naturally working with their customers they need to complete pre-employment checks before you join them.  
They are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check. 

Equal Opportunities 

As an equal opportunities’ employer, the Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. 

They pride themselves on looking after their colleagues and as part of their commitment they are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities. 

They aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Group.