Mental Health Recovery Worker

Mental Health Recovery Worker 

£14,136 - £14,880 for 22 hours per week 

Newport 

Permanent 

Part Time – 22 hours per week 

Working Pattern: Includes shifts between 12pm and 10pm Monday to Friday, including bank holidays 

This role is based at our client’s mental health crisis intervention service which provides telephone, email, or face to face support and a “safe space” to adults with mental health diagnosis during evenings and weekends.   

Their aim is to understand why someone is at crisis point and work with them to take steps to reduce the crisis and reduce the need for emergency intervention.   

If you’re passionate about supporting individuals with mental health issues and are looking for a role where you will make a real difference in the lives of those you support, then this is the role for you!  

The role 

• You will greet, assess and provide person centered support to all individuals accessing the service  

• You will record and maintain client records, ensuring risk assessments and safety plans are detailed and accurate  

• You will be effective in de-escalating difficult situations, ensuring that you adhere to all lone working and safeguarding policies  

• In order to signpost clients effectively, you will have good knowledge of partner agencies and additional services to support people in the community to manage their mental health   

• You will help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property  

• You will work in accordance with the Health and Safety regulations and all policies and procedures  

About you 

Previous experience in this type of work is not essential but you will have a real passion for wanting to work within a Mental Health Service.  Your values will match theirs and you will be committed to helping others and enjoy the real job satisfaction that this brings.  

They are looking for someone with: 

• Clear verbal and written English skills 

• Good IT and keyboard skills  

• A polite, assertive manner, ability to self-motivate  

• Passion for working in a client/customer facing role  

• Knowledge of Mental Health First Aid  

• An interest and genuine concern for mental health, homelessness and related issues  

• Knowledge of voluntary and statutory agencies 

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.  

Staff benefits, support and development 

Staff benefits include: 

• Pension with life cover 

• Generous holiday allowance 

• Extra mile awards for outstanding work 

• Work offers including discounted shopping vouchers, days out and holidays 

• Cycle to work scheme 

• Confidential employee assistance programme including access to counselling 

• Employee voice – their Staff Council 

• Recruitment referral scheme 

They support and develop their staff by providing: 

• A comprehensive induction and training programme 

• Management training 

• Trauma-informed care training 

• Specialist training, coaching and development opportunities linked to personal development plans 

• Access to accredited qualifications 

• Mental Health First Aid training and provision 

• Access to counselling psychologists via their Psychology Service 

About them 

They offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Their services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion. 

They work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. 

They’re committed to creating an inclusive and diverse workforce that embodies their values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. 

They welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.