Supporter Care Assistant

Scripture Union is passionate about seeing a new generation of children and young people have a vibrant, personal faith in Jesus. We are seeking a dynamic and driven Supporter Care Assistant to work in partnership with key staff across the Movement. This person will promote mission-focused content and activity across the Movement, for the 95% of children and young people who aren’t in church, for those who seek to reach and work with them, and for those who nurture them in their new-found faith.

The successful candidate will:

· Provide excellent front office service for all calls coming into Scripture Union, dealing with queries, sales and gifts, and passing on where appropriate to other departments.

· Manage all processing of sales and subscription orders and their associated payments or refunds, top up donations, Direct Debit processing and subscription renewals for the Supporter Care function.

· Proactively support the work of the Mobilisation Team in liaison with the Supporter Care Lead.

· Support the fundraising team with the administration of appeals, campaigns and other related activities.

· Support the Fundraising Team in legacy administration tasks, including corresponding with executors and solicitors.

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please apply directly via Charity Job. We will contact shortlisted candidates to ask them to complete an application form ahead of interview.

For more details, please visit our website.

We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service). Permanent health insurance (PHI) which provides 75% of base salary, after six months absence and free Bible reading notes.

* This role is a 2 year fixed term contract. It is part time at 21.75 hours a week (3 days a week) and the salary will be pro-rata. The role requires office presence at our National Offices in Milton Keynes. f you have any questions about this role, please contact , HR Officer and they will call you back.

Closing date: 9th May 2025

Interview date: 20th May 2025

Interview location: Trinity House, Milton Keynes, MK15 0DF.

The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.