Next Steps Volunteer

Bexley, Greater London (On-site)
Unpaid role, expenses paid
Voluntary
Job description

Bexley SASS (Solace Advocacy and Support Service) offers vital on-going support to survivors, helping them to rebuild their lives through advice, advocacy & support. We are looking for enthusiastic volunteers to join our team.

Our teams offer support to those affected by domestic and sexual violence in their community. Our teams supply information, advocacy and specialist services to increase service users’ safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, reporting to the police, legal options and support through court, help around child contact, benefits and financial advice. As well as providing direct assistance, we also work to build capacity and develop expertise amongst professionals and agencies.

At Bexley we offer 1:1 advocacy, support and safety planning for medium to high risk service users. We support regardless of sexuality or gender and can take referrals internally, externally and in person. 

About the Role

An exciting opportunity has arisen within our busy Bexley SASS service. We are looking for a reliable and organised volunteer to assist us with our new drop down service. 

You would be required contact recently closed service users who have been referred into the drop down service. Those referred into the service would be contacted up to 3 times, every 2 weeks to check in around any support needed following case closure.

Contacts will be logged in case notes on our case management system and the drop down service spreadsheet.

Who are we looking for?

The ideal volunteer will have.

  • Excellent IT Skills
  • Excellent organisation skills
  • Excellent communication skills
  • Ability to be empathic to the Service User’s needs.
  • Non-Judgemental and culturally sensitive
  • Carry out any other duties appropriate to the role as requested by your supervisor.
  • Maintain confidentiality in all matters relating to the organisation.

What can you gain from this opportunity?

As part of this role, you will have the opportunity to:

  • Enable service users to access valuable support that assists in their journey towards safe, independent lives, free from abuse.
  • Contribute and support a busy and diverse team.
  • Play a pivotal role in delivering services.
  • Hands on experience in a dynamic charity working in the Violence against Women and Girls (VAWG) Sector.
  • Work as part of a feminist organisation

We also offer great volunteer induction training, where you will be fully supported to understand and carry put every aspect of the role. Training includes CPD accredited courses, and the opportunity to apply to complete the Tackling and Preventing Domestic Abuse Award (DAPA), which is recognized by the Home Office.

Application resources
Posted by
Solace View profile Organisation type Registered Charity Company size 101 - 500

Solace exists to end the harm done through gender-based violence. Our aim is to work to prevent violence and abuse.

Posted on: 03 April 2025
Closing date: 30 April 2025 at 12:00
Tags: Administration, Advice / Information, Advocacy, Domestic Violence / Abuse, Gender / Gender Based Violence, Victim Support, Women's Rights, Social / Support Work