Retail Assistant

Bath Cats and Dogs Home

Frome, Somerset (On-site)

Unpaid role, expenses not paid

Voluntary

Actively Interviewing

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Job description

We have a fantastic opportunity for you to expand and develop your retail skills within a charity environment and gain work experience, transferable to your CV. This voluntary role is a great way to meet new people, be part of a team, gain self-confidence and be a major part of helping unwanted and abandoned animals in need. You'll be working in a busy shop in the bustling independent retail hub of Frome.

Role Profile

Our charity shop in the popular town of Frome is in need of a chatty and personable volunteer to interact with customers and manage transactions as a Retail Assistant. If you're a people person with a passion for animals, this could be the volunteer role for you. There are plenty of four-legged furry visitors to the shop so you will also get to meet lots of canine supporters of Bath Cats & Dogs Home!

Your activities could include:

Assisting and serving customers on the till
Providing excellent customer service on the shop floor
Creating attractive displays and assisting with the visual merchandising of the shop
Receiving donations from the public and promoting our Gift Aid scheme
Other daily tasks including cleaning, tidying, dusting and hoovering

We currently need volunteer support in the Frome shop Monday-Friday between the hours of 10am-4pm, and on weekends between 12-2pm.

About You

You will be an enthusiastic individual with a love for animals and charity shops. You will be well presented, friendly and enjoy meeting new people. It is vital you are reliable and trustworthy and able to offer a regular set of hours each week to fit with shop needs. Previous retail experience is an advantage but is not essential. There is a manual handling element to the role so this should be considered on application.

Full in person training will be provided for donation sorting and retail guidelines, as well as our waste management and recycling processes.

All staff and volunteers are required to complete online Health & Safety training prior to their start date. Due to insurance restrictions, we can only take on volunteers over the age of 18.

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