Head of Admissions Operations

Are you passionate about leading a dynamic team that makes a real difference in people’s lives? Do you have experience in developing and implementing robust admissions processes? Do you hold good working knowledge of Google Sheets, Power BI, and the ability to master new tools quickly?
 
TPP are recruiting a Head of Admissions Operations on behalf of our client Generation UK & Ireland a charity focused on fostering social impact by supporting individuals into meaningful careers that would otherwise be inaccessible.
 
This role would suit someone that is based in Leeds or Manchester.
This role offers hybrid working. You would attend the office 1 day a week as a minimum. You must be willing to travel to different Generation hubs for team/organisation meetings and events. This would be on average 4 times a year.
They offer flexibility to employees to balance their commitments, including medical appointments, parental, or caregiving responsibilities, and personal goals.
 
 
Benefits:
 

• Flexible and remote working arrangements
• 25 days of annual leave, plus bank holidays, and a shutdown between Christmas and New Year
• Annual performance-related pay increase
• Financial support to set up working-from-home environment
• Professional Development with up to £1,000 towards your learning & development per year

 
The Role:
 
As Head of Admissions Operations, you will lead a dedicated team responsible for converting applicants into learners, ensuring that recruitment processes align with the organisation’s mission and funding requirements. You’ll be at the forefront of developing effective admissions processes and leading innovative projects. Your leadership will drive data-driven improvements, nurture a high-performing team, and ensure that every learner journey is smooth.
 
Main responsibilities:
 

• Develop and implement admissions processes
• Collaborate with teaching and placement teams to ensure candidates are suitable and prepared for learning
• Oversee the use of digital tools to enhance admissions efficiency and outcomes
• Analyse data and applicant feedback to identify opportunities for improvement
• Lead a team of 6, including 4 direct reports, fostering a supportive and results-driven culture
• Address operational challenges proactively and make informed decisions to maintain progress
• Step in for the Director of Admissions when needed

 
Requirements:
 

• Commitment to social impact
• Experience in a target-driven environment
• Strong data-driven decision-making skills and proficiency with tools like PowerBI and Google Sheets
• Experience leading a team
• Experience in managing projects with multiple stakeholders
• Creative problem solver with the ability to inspire and develop a high-performing team
• Ability to adapt quickly to new digital tools and optimise processes

 
 
Deadline for applications is 12pm on Tuesday 15th April
Interviews will take place on Tuesday 22nd and Wednesday 23rd April
 
As part of the application process shortlisted candidates will need to complete a couple of screening questions.
This will then be submitted with your CV to the recruiting manager  
 
This will be a 1 stage interview process which will include completing a task and a competency-based interview.    
 
We strongly encourage applications from all sections of society and underrepresented groups, even if you don’t meet every listed requirement.
We are reviewing CVs as they come in. Please contact [email protected] or call 020 7198 6000 to discuss this opportunity further.
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.