Supporter Care Lead

Are you passionate about supporting struggling children and eager to be part of a friendly and supportive team? If so, we have an exciting opportunity for you!

At TLG, we’re continually on the lookout for exceptional people to journey with us and join our vision. As a member of our Fundraising & Supporter Engagement Team, you will play a pivotal role in expanding the charity's reach across the UK. Our team is dedicated to engaging with churches, supporters, corporates, and charitable trusts, fostering partnerships that will enable TLG to continue to transform the lives of thousands of children in the years to come.

This crucial role involves managing, overseeing and ensuring the quality control of data records and processing, including financial data, related to our extensive network of supporters and churches. You will serve as the first point of contact for our supporters, providing exceptional customer service and administrative support.

The ideal candidate will be proactive, detail-oriented, and driven to execute tasks efficiently. Strong communication skills are essential, as you will be responsible for clearly conveying TLG’s vision, inspiring supporters to join our regular giving scheme and increase their level of giving as ‘Hope Givers’.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Hours: Full Time, 37.5 hours per week (part time available for the right candidate)

Closing Date: Friday 18th April

Initial Interviews: Tuesday 29th April – Online

Final Interviews: Friday 9th May – at our National Support Office in West Yorkshire