IRS Wellbeing Service Senior Coordinator

A leadership role in a flagship criminal justice service

As one of two Senior Coordinators who lead the IRS Wellbeing team you will be an essential part of delivering and developing a flagship criminal justice service, demonstrating how person-centred support can help people with a history of offending to make progress in their lives.

You will line manage two Team Leaders, and a wider team of six Project Workers. This is a leadership role with responsibility for guiding the team and developing the offer in keeping with the contract and Back on Track’s way of working. You will hold a small caseload, where you will work directly with individuals accessing the services to improve their wellbeing.
You will specifically lead on monitoring the achievement of key performance indicators, ensuring contract compliance and maintaining quality across the service. You will need to have a strong handle on the data and monitoring aspects of the contract, making sure that processes are understood with the team fulfilling the requirements for recording data. You will take responsibility for analysis of this data for the purpose of helping the service and the whole partnership to learn and improve.

We are looking for someone who is proactive and flexible, with good organisational skills and familiarity with using databases, dashboards and spreadsheets for reporting purposes. You will ideally have worked on services similar to IRS Wellbeing and demonstrate a commitment to the people on the programme, with the ability to make the connection between the impact on their wellbeing and the requirements of the contract. We deeply value diversity and lived experience and what it can bring to a team/role, and we welcome applications from people who may have faced disadvantage.

Back on Track promote a balanced and supportive work life for our colleagues. In our recent colleague survey, inclusion and fair treatment and organisational culture were our highest scoring areas. 100% said they are proud to be part of Back on Track and would recommend it as a great place to work.