Marketing Services Manager

An exciting opportunity has arisen for a Marketing Services Manager to join a dynamic Social Welfare Charity organisation. This full-time role sits within the Communications and Marketing team and supports the development and implementation of the annual marketing plan in line with the charity’s four year strategy. The role is key to delivering a range of integrated marketing campaigns and initiatives, working closely with fundraising teams, internal departments, and external agencies.

Key responsibilities of the role:

• Support the development and execution of the annual Communications and Marketing plan
• Work in partnership with fundraising teams and internal departments to help them achieve their objectives
• Devise, deliver, and monitor integrated marketing campaigns for major fundraising projects
• Oversee the charity’s product-related content across the website, ensuring effective presentation and optimisation
• Create campaign landing pages and supporter journeys using WordPress
• Plan, implement, and monitor paid digital advertising campaigns across platforms such as Google, Meta, and other ad networks
• Write engaging and strategically aligned content for marketing communications
• Manage the charity’s MailChimp account, overseeing email marketing requests and campaigns
• Brief and manage external agencies across design, advertising, and digital marketing services
• Monitor website and campaign performance, providing data-driven recommendations for improvement
• Manage project budgets and oversee marketing services budget lines throughout the financial year

Ideal candidate profile:

• 6–8 years’ experience in a fast-paced, high-performing marketing environment
• Strong background in digital and performance marketing, including Google Ads, Meta platforms, campaign tracking, and remarketing (GA4 and Meta Pixel)
• Experience in print and production, WordPress, MailChimp, and Adobe design software (advantageous)
• Excellent project management skills, with the ability to balance multiple priorities
• Confident communicator with strong stakeholder management skills
• Highly proactive, energetic, and enthusiastic with a ‘can-do’ attitude
• Experience working in an agency or service-oriented marketing role is desirable
• Passion for the charity sector and commitment to its mission
• Willingness to travel within the UK and occasionally work outside of core hours (TOIL available)

Location: Victoria, London 
Salary: £44,000
Working hours: Full-time 
Working pattern: Hybrid, 2 days on-site
Contract: Permanent

This vacancy will be actively shortlisted, so early applications are encouraged to avoid missing out! We are an equal opportunities organisation, welcoming applications from all backgrounds and experiences.