Volunteer Lead

Every hour, five lives are lost to sepsis in the UK, but at the UK Sepsis Trust, we’re dedicated to changing this. Through advocacy, education, and support, we raise awareness, improve patient outcomes, and drive systemic change.

Our Volunteers are vital in supporting our work – connecting with the communities that need us most,  and rallying supporters to expand our impact along with raising funds. We’re looking for a dynamic Volunteer Lead to manage and coordinate all our volunteer efforts.

This is a hands-on role for a passionate volunteer lead. You’ll work closely with our small but committed team, ambassadors, and volunteer network to raise the profile of sepsis and showcase our life-saving work.

Your Role: What You’ll Do

Volunteer Recruitment, Opportunities, Training and Support

-          Recruit, manage, motivate and support volunteers in their various roles at the Trust

-          Match volunteers to most suitable tasks based on their interests, skills and the needs of UKST

-          Assess and support colleagues’ volunteering requirements with the Support, Corporate Partnership, Fundraising and Clinical teams

-          Organise volunteer support for UKST led events e.g. London Marathon, Sepsis Savvy Walks, World Sepsis Day and Facebook challenges

-          Generate imaginative and appropriate ‘DIY’ volunteering opportunities based on the delivery aims of UKST

-          Work with the Marketing and Communications team to develop exciting initiatives to attract new volunteers

-          Create and maintain resources to assist volunteers with their roles and tasks so they are well equipped to represent UKST in the community

-          Organise and facilitate appropriate volunteer meetings and training sessions to develop the skills of our volunteers

Community Engagement and Relationship management

-          Establish and develop relationships within community networks to help the UKST reach and work with new audiences and demographics which are less well served

-          Work with NHS hospitals and Trusts on including volunteers in their sepsis awareness initiatives

-          Support volunteers with Public and Patient Involvement (PPI) with a panel PPI volunteers

-          Work with schools, universities and community clubs to create opportunities for volunteers to raise awareness

-          Work with other departments to develop clear awareness ‘asks’ and tasks for volunteers to introduce into their local communities

Monitoring data, Policy and Admin

-          Collect and monitor volunteering activity data and produce analysis and impact reports

-          Manage and maintain volunteer information on CRM in compliance with GDPR guidelines

-          Keep up to date with legislation and policy related to volunteering and make necessary modifications to accommodate any changes

-          Perform other reasonable duties as required.

About You: What We’re Looking For

·       Excellent organisation and communication skills

·       Self-starter with a positive proactive approach

·       Ability to work under own initiative and progress own work to deadlines

·       Ability to effectively manage workload, problem solve and multi-task

·       Strong interpersonal skills and the ability to deal with a diverse range of people and demands

·       Ability to empathise with volunteers and understand their needs and motivations

·       Capability to inspire and motivate others

·       Administrative and IT skills, and an ability to maintain records and produce clear written and oral reports

·       Managing contacts and relationships via a CRM

·       A flexible and non-judgemental approach to people and work

·       Understanding of and commitment to Equality, Diversity and Inclusion

·       Proven track record of managing a network of volunteers in UK registered charity

·       Coordinating and supporting projects and events requiring volunteers

·       Managing sensitive information in a confidential manner

·       Delivering projects to set guidelines

·       Working across different sectors and developing links with other agencies and stakeholders

·       Producing volunteering reports to capture impact, activity and inform future decisions

Why join us

·       Be part of a purpose-driven organisation with a life-changing mission.

·       Lead our passionate team of volunteers.

·       Work in a collaborative, dynamic, and supportive environment.

·       Enjoy flexible, remote working options. (This is a remote position with occasional travel expected to Birmingham/London and attend events