Senior Donor Journeys Officer

Salary: £30,000-£32,000

Contract: Permanent, full-time

Location: Remote, UK-based (occasional travel to Cambridge or London)

Closing date: Rolling

Benefits: Flexible working policy, Paid charity volunteer days, Employee Assistance Programme, Life assurance cover, Employer pension contribution up to 5%

We have an excellent opportunity for a Senior Donor Journey Officer working for a wonderful global charity, supporting children at risk of losing parental care, and ensuring healthy relationships. You will report to the Head of Supporter Care and Development. As part of this exciting new role, you will be developing and implementing retention supporter experience to maximise supporter engagement both on-and off-line to help support growth strategy. You will also work with the Communications team to ensure that content and campaigns are delivered. 

This role will offer you the brilliant opportunity to directly contribute to the organisation's ability to create meaningful change by inspiring and sustaining ongoing commitment.

 To be successful as the Senior Donor Journey Officer, you will need: 

• Demonstrable experience in individual giving donor journey planning and implementation, with experience of supporting or managing retention campaigns
• Experience of planning and delivery of multi-channel supporter experiences that increase engagement, fundraising rates and average value
• Ability to report, analyse data and make recommendations that improve donor journeys, fundraising and the supporter experience

If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner.