Digital Media & Video Support Volunteer

Department/Section: Community Support

​Location: Remote

​Time Commitment: Flexible, approximately 4-5 hours per week

​Reports To: Community Support Coordinator

Mast Cell Action is a charity dedicated to supporting individuals living with Mast Cell Activation Syndrome (MCAS), raising awareness, advancing understanding through education and resources and advocating for better recognition and treatment of MCAS within the medical community and the wider world.

Our YouTube channel serves as a key platform for delivering helpful content, including exercise videos, wellbeing guidance, and webinar recordings.

Main purposes of role: We are looking for a dedicated volunteer to help manage our YouTube channel. This role involves scheduling and uploading content, liaising with staff and volunteers to identify and create video content, and supporting video editing and production. The ideal volunteer will have technical know-how of relevant video editing and a passion for creating engaging, accessible content for the MCAS community.

​Key tasks: 

Content Management: Schedule, upload, and organise video content on the charity’s YouTube channel using a Trello planning tool.
Collaboration: Work with staff and volunteers to identify content ideas and gather video materials.
Editing & Creation: Support video editing, enhance content quality, and create engaging visuals when needed.
Technical Support: Ensure videos are properly formatted, include captions when necessary, and meet accessibility standards.
Engagement & Optimisation: Add descriptions, tags, and thumbnails to improve video reach and engagement.

Skills and Experience 

Experience with YouTube content management, including scheduling and uploading videos.
Basic video editing skills (e.g., using iMovie, Adobe Premiere Pro, CapCut, or other video editing tools).
Good communication skills and ability to work with a team.
Strong attention to detail and ability to ensure high-quality content.
Understanding of accessibility considerations (e.g., captions, clear audio).
Interest in health and wellbeing topics is a plus, but not essential.

Key results/objectives

The creation of engaging and informative videos for the MCAS community and medical professionals, increasing awareness and understanding of MCAS.

Improving the quality of life of people with MCAS through access to information and support.

A minimum of 2 new videos per week are uploaded to the Mast Cell Action YouTube Channel

YouTube interactions and engagement increases

Mast Cell Action YouTube videos are sought out as an authoritative source of information about MCAS.

What You’ll Gain: 

​Expand your experience in digital content management and video production.

Opportunity to contribute to a meaningful cause and support the MCAS community.

Flexible, remote volunteering to suit your availability.

A supportive and inclusive environment where you can collaborate with a caring and friendly team.