Volunteering Manager

Volunteering is vital to the Trust not only because of the contribution volunteers make to the Trust’s strategic delivery, but also for the opportunities volunteering provides to engage with and connect people from the wider Bristol area. The Volunteer Manager will support volunteers to develop their skills and use their experiences to support the Trust.

The Volunteering Manager will have responsibility for the growth and delivery of the volunteer programme. You’ll work with the Senior Leadership team to devise a strategy for growth and work to shape and improve the whole volunteer journey from recruitment and induction through to reward and recognition and everything in between. You will work closely with the Volunteer Officer and all departments across the charity to ensure that our programme responds to the needs of the Trusts in a scalable, sustainable, and agile way while providing a rewarding high-quality experience for our incredible volunteers.

Key duties:

• Take responsibility for the volunteer programme and lead in growing our volunteer team in line with organisational need.
• Develop recruitment plans and lead on recruiting volunteers from new groups or communities and develop a schedule of recruitment events, and work to improve inclusivity and diversity across our volunteering programme.
• Implement and deliver an end-to-end volunteer supporter care journey to ensure that every volunteer feels valued, included and informed. You will develop a programme of events, activities and training sessions to ensure that all volunteers are fully briefed with up-to-date Trust information and inspired to carry out their roles.
• Work with Senior Managers accross the Trust to develop new volunteering roles and work closely with volunteer supervisors to ensure they are equipped to oversee the volunteers in their areas.
• To represent the Trust’s volunteer programme to external audiences, and find opportunities to learn, share and develop best practice working.

Who We’re Looking For

We are seeking candidates with experience of working with and managing volunteers, ensuring that every volunteer feels valued, included and informed. You will have experience of recruitment and mentoring and able to build effective working relationships with different teams, senior leaders and external stakeholders, and you will enjoy being the key point of contact for our volunteers, representing and advocating for their interests and needs.

About the SS Great Britain Trust

In the 54 years since the SS Great Britain returned to Bristol, the SS Great Britian Trust has taken forward the work of the pioneering volunteers who saved the ship, transforming a rusting hulk into one of the city’s leading visitor attractions and a groundbreaking story of maritime history and conservation.  We are rated as one of the top 10 museums in the UK, with over 80 staff, more than 150 volunteers and approximately 140,000 visitors per year.

The Trust is now looking for a Volunteer Manager to grow and develop the volunteer programme so that the SS Great Britain Trust has a diverse cohort of volunteers who are knowledgeable and motivated to support the delivery of the organisation’s strategy. 

To apply

Please visit our website to download the Applicant Pack and Application Form. 

For queries, or if you require the documents in an alternative format, please contact the Trust directly.

The closing date for completed applications is 9am on Wednesday 12 March. Interviews will be held on Friday 21st March.

Our working culture is collaborative, friendly and inclusive and everyone at the SS Great Britain Trust is encouraged to learn and grow with the company. We offer competitive staff benefits, a range of family friendly, inclusive employment policies, flexible working arrangements and services to support staff wellbeing. We are also proud to be a Living Wage Employer.