Digital Communications Assistant

Chance to Shine

London, Greater London (Hybrid)

£27,008 per year

Full-time

Permanent

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Job description

Department – Communications

Salary - £27,008 per annum (London Living Wage)

Contract Type – Permanent, Full Time

Benefits - 8% non-contributary pension, private medical healthcare, life insurance, 25 days annual leave FTE (with additional non-contractual time at Christmas when the office is closed), season ticket loan scheme

Location – Lords Cricket Ground, St John's Wood Rd, London NW8 8QN

Reporting to – Senior Digital Communications Officer

Closing Date – Friday 7th March

1. Background

Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with over seven million boys and girls playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and nurturing environment.

2. Why apply for this role?

The Communications Assistant will play a key role in driving forward our new digital marketing strategy, bringing our channels to life with creativity and fresh ideas while making a real impact. This position offers an exciting chance to shape and amplify the digital voice of Chance to Shine, with plenty of opportunities to put your own stamp and creativity onto your output. You’ll have the chance to work across various platforms, engage with a passionate community, and play a key role in supporting our charity’s mission. If you’re a proactive self-starter with a love for digital content and social media, this is the perfect role for you!

3. Key Responsibilities

The Communications Assistant’s responsibilities include:

Digital Marketing

• Help to manage the departmental content and marketing calendar

• Create, schedule, and post engaging content across all Chance to Shine social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.)

• Lead on our social media community engagement – responding to messages/replies, moderating where necessary and pinpointing relevant conversations

• Draft and design newsletters and email campaigns to engage key audiences such as supporters, teachers and coaches

Website and Digital Operations

· Produce content for the CTS website

· Support with content and development of CTS Portal

Other Responsibilities

· Support with copywriting for a variety of publications such as newsletters, event programmes and impact reports

· Lead on the maintenance of the digital photo archive

· Assist with the logistical planning and execution of Chance to Shine events, ensuring all materials and resources are prepared.

· Work with the Communications team on supporting adhoc projects and campaigns

4. Key relationships

The job holder will liaise with:

· Chief Executive and the CTS senior management team

· The Chance to Shine delivery network

· National and regional media

Agencies and partners

· Operations, Fundraising, Finance & Resources and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

Excellent written and verbal communication skills
Excellent IT skills: knowledge and experience of using MS Office Excel, Word and Outlook
Strong administrative skills and attention to detail
Ability to think creatively and draft original concepts
Able to plan and prioritise and work under pressure
Able to work on own initiative-confident/self-starter/finisher
An effective and enthusiastic team player
Willingness to learn with a can do attitude

6. Experience & qualifications

Essential:

A good knowledge of major social media platforms (Facebook, Twitter, Instagram, LinkedIn, TikTok, etc.) and their best practices.
Basic photography and video editing skills
Strong writing, editing, and proofreading skills with an ability to adapt tone and style for different platforms and audiences
Genuine interest in social media trends, digital marketing, and the mission of the organisation

Desirable:

Experience of content creation, content calendars and social media management tools
Experience in using graphic design tools
Familiarity with email marketing platforms (e.g., MailChimp) and basic email campaign creation
Basic understanding of social media analytics and reporting tools
A passion for cricket
Full and clean UK driver’s license

Benefits

25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)

· 8% non-contributory employer pension

· Private medical healthcare

· Employee health cash-back plan

· Long-term sickness insurance

· Life assurance - four times your annual basic salary

· Season ticket loan scheme

· Flexible working

· Enhanced maternity/paternity pay

· Generous sick pay

· Volunteering 2 days per year