Tramway Operation and Visitor Experience Manager

The key rewards for this role will be job satisfaction and working in the museum environment. The principal purpose of the role is:

• To lead, control and direct the visitor experience operations aspects of the Museum, specifically the department running the operating Tramway (known as the Traffic department), the Museum Guides and the Events Manager.
• To be the person with responsibility for ensuring all regulatory requirements relating to the practical operation of a demonstration tramway for the visiting public are adhered to, with reference to safety critical activities carried out in accordance with the Railway and other Guided Transport systems (safety) regulations (ROGS) 2006. This role is defined as a Safety Critical role and the post holder is a controller of safety critical work.

Working hours for the role are 37.5 per week worked flexibly on an annualized basis. This role will require significant weekend working from March to October.

For further details please visit the website for full job description, person specification and application form.

The Tramway Museum Society registered as a national charity no. 313615

Closing Date Friday 14th March 2025