Telephone & Admin Volunteer

Great opportunity to join us a volunteer in our new Truro Homestore on the Threemilestone retail Park, opening 25th Feb-

Telephone & Admin Volunteer:

Are you calm, collected and happy to chat on the phone? Join the volunteer team at our store. With support from the shop team, you will be the first point of contact for customers, helping them with any phone or face-to-face enquiries, arranging collections of donations via our local van teams and explaining our Gift Aid scheme. You will also be using our online collections request system to process online collection booking requests.

This is a busy front of house role for those who like to be in the thick of it and makes a huge difference in helping us continue to fund life saving research.

Typical tasks include:

·       Dealing with face-to-face, phone and online enquiries, supported by the team

·       Reception and front of house duties, helping around the cashier desk

·       Completing administration procedures accurately

·       Arranging collections of donations via our local van teams

Volunteering with British Heart Foundation comes with plenty of benefits too… 

• A 25% discount on donated goods and 10% discount on New Goods in our shops
• Unlimited, free, and confidential support by Retail Trust
• Access to training and development 
• Reasonable travel expenses reimbursed 
• Refreshments available  
• Volunteer certificates, references and long service awards provided  
• Access to discounts with other retailers 

Volunteering Changes Lives

We’re recruiting volunteers for flexible opportunities across the UK in our Clothing, Books and Music shops, Homestores and Home and Fashion stores, raising funds for valuable research.

There are lots of benefits to volunteering from developing your existing skills to gaining new skills and supporting a cause you care about. Whatever your reason for joining, you can expect to have lots of fun and meet some great people.

However you choose to volunteer your time helps us save lives. As one of our volunteers, you’ll receive a full induction as well as extra training for specific roles. Our volunteers help us continue to fund life saving research and make a big difference in their local communities.

Help us create a world free from the fear of heart disease

Our research is powered by your support. Every pound raised, every minute of time and every donation to our shops help make a massive difference to people's lives.