Volunteer Digital Communications Coordinator

Mast Cell Action

Remote

Unpaid role, expenses not paid

Voluntary

Actively Interviewing

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Job description

Location: Remote
Commitment: Flexible, approximately 3-5 hours per week
Reports to: Faye Burgess, Community Support Coordinator

Role Summary:

Mast Cell Action is looking for a dedicated and detail-oriented Volunteer Newsletter Coordinator to manage our weekly newsletter for our Friends community. This role involves planning, compiling, and distributing engaging content that informs and supports our audience. The coordinator may also oversee additional newsletters for other key groups within Mast Cell Action. Full training will be provided with ongoing support.

Key Responsibilities:

Newsletter Management: Plan, source, and compile content for the weekly Friends newsletter, ensuring it is engaging, well-structured, and aligned with Mast Cell Action’s brand and tone.
Collaboration & Engagement: Work with internal teams to gather updates, distribute newsletters via email marketing platforms, and review audience feedback to improve engagement.
Expansion & Coordination: Support or manage additional newsletters as needed, maintaining consistency in messaging and formatting.

Skills & Experience:

Strong written communication and editing skills.
Experience with email marketing platforms (preferred but not essential).
Ability to organise content and manage deadlines.
Attention to detail and an understanding of audience engagement.
Passion for supporting people with MCAS and aligned with Mast Cell Action’s mission.

Outcomes

Community Engagement & Support

Deliver a well-structured, engaging weekly newsletter to keep our Friends community informed and connected.
Improve audience interaction by refining content based on feedback and analytics.

Consistent & Effective Communication

Ensure newsletters align with Mast Cell Action’s brand, tone, and messaging.
Collaborate with internal teams to share timely and relevant updates.

Growth & Development

Support or coordinate additional newsletters to reach wider audiences.
Enhance overall communication strategies through improved content and engagement.