Business Intelligence Analyst

Business Intelligence Analyst

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

Departments: Corporate Planning
Home Palace: Hampton Court Palace, HM Tower of London
Status: Established/Permanent
Salary: £50,630
Salary Rate: Per Annum
Days/Hours of work: Full time, 36 hours per week, Monday - Friday

About the role and about you  

We are the independent charity that loves and looks after six of the most wonderful palaces in the world. The palaces are the setting for the stories that shape us all, and we’re bringing them to people in ways that mean more to them. We want everyone to find themselves in the spaces and stories we share. 

Historic Royal Palaces (HRP) is embarking on an ambitious transformation to harness the power of data and analytics to enhance decision-making, strategic planning, and operational effectiveness. As part of this vision, we are recruiting for four key roles that will play a crucial part in shaping the future of data at HRP: Senior Data Manager, Data Engineer, Business Intelligence Analyst, and IT Business Analyst/Project Manager. 

Together, these roles will help HRP transition towards a more data-driven culture, ensuring that data is accurate, accessible, and aligned with our strategic goals. If you are passionate about data, collaboration, and driving meaningful impact through insights, we invite you to explore these exciting opportunities 

As part of the central planning team, the Business Intelligence Analyst will work closely with all areas of the organisation to understand performance and support data transformation efforts in the development of a data-informed culture. 

About the role 

The Business Intelligence Analyst will play a key role in HRP’s efforts to measure and monitor its progress towards achieving its strategic goals and its use of data to drive planning and decision making. They will manage the development of tools, reports and dashboards to track key metrics and present and interpret data for a variety of audiences. 

This role will:  

• Define and establish key metrics, addressing data quality challenges, and where required, design new data acquisition methods. 
• Collaborate with colleagues across HRP’s key business areas, to develop actionable insights that support HRP’s leadership team in measuring organisational impact, fostering data-informed decision-making, and monitoring overall organisational health.
• Collaborate with the new central data team to develop and implement the new data operating model for the charity. 

Benefits include 

• Hybrid working
• Enhanced holiday entitlement
• Generous Employers Pension Contributions (up to 11%)
• Annual Pay reviews & Bonuses
• Critical Illness Cover & Life Assurance
• Family friendly policies and benefits 
• Staff discounts and membership to all palaces 
• Person Specification  

Essential Skills: 

• Advanced analytics, such as predictive modelling or data science techniques. 
• Familiarity with data governance processes and frameworks.
• Knowledge of organisational performance metrics and methods for monitoring operational and cultural initiatives.
• Ability to work with others across teams to gather requirements and work together to design data communication tools.

Experience: 

• Demonstrable experience in a data-focused role, with a track record of delivering impactful insights and solutions. 
• Experience designing and implementing dashboards and reports for senior stakeholders. 

Closing date: 23:55pm 2nd March 2025

We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements. 

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce.  Applications are welcome from candidates regardless of their background. 

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