Individual Giving Officer

Individual Giving Officer

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.  

Salary - £31,646 (outside London), £33,318 (inside London)
Hours - Full time, 35 hours per week
Contract type - Permanent
Location - Hybrid Variable (either tie to London and / or Bristol office) or Home Based
Closing date - 26 February 2025 
WC interview date - wc 17 March 2025 

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for an Individual Giving Officer with direct marketing experience to join our Individual Giving team.

It’s an exciting time to join the Individual Giving team as we develop an exciting programme of engaging mass marketing activities aimed at achieving substantial growth in the short to medium term. Recruiting new donors and building relationships with them is key to ensuring we can generate reliable income to help children and young people living with a cancer diagnosis as well as their families. We are looking for a motivated and enthusiastic Individual Giving Officer to support the two Individual Giving Managers and to manage a range of campaigns.

The Individual Giving Officer will work across different retention and acquisition areas, including appeals, newsletters, Face to Face recruitment and Payroll Giving. The role will suit a passionate, organised and creative individual who thrives on working collaboratively and who is able to manage end to end projects and supplier relationships.  There will be a need to analyse data to monitor performance as well as identifying trends and opportunities. 

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

• Help manage the Individual Giving programme by managing campaigns from concept to implementation. Ensuring that campaigns are delivered on time and to budgets, which meet our financial targets. Ensure that all activity works effectively as part of our overall Individual Giving strategy.
• Work with agencies and suppliers to deliver agreed plans and campaigns; including creative agencies, printers, media buyers, telemarketing agencies and external agencies used for Payroll Giving and other recruitment methods.
• Work with our Insight Team to brief and manage data selections to ensure optimal segmentation and selections of our audiences.
• Monitor results and, based on these, innovate and make changes to plans throughout the year to ensure annual budgets are achieved.
• Liaise with our Operations team to ensure campaigns run smoothly and that income and inbound data is carefully managed.
• Work with the Individual Giving Managers and the Finance Team to provide financial commentary and forecasts as required.
• Research the charity market to identify trends, opportunities and threats within the sector and how they could impact Young Lives vs Cancer, including competitor analysis and research.

What do I need? 

The key skills we’re looking for in this role are:

• Proven experience of managing successful Individual Giving or similar campaigns across all channels, including print and digital.
• Experience of project management and reporting, with good organisational skills.
• Experience of managing external agencies and suppliers, with a good level of tact, diplomacy and patience.
• Experience of implementing marketing plans, along with ability to analyse data and then to use this information to improve performance.
• Experience of budgeting and forecasting, with strong planning and financial management skills.
• Proactive, with ability to work under own initiative and problem solve as well as multi-task, manage time effectively and work to deadlines.
• Good at working effectively in a team.
• Good written and verbal communication skills, with excellent attention to detail.

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme
• To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

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