Receptionist

Winner of the 2023 Overall Award for Excellence for our StopTheFlights campaign.
This multichannel, survivor-led campaign directly compelled 4 out of the 6 airlines tasked with flying refugees to Rwanda, including survivors of torture, to rule themselves out of the scheme.

About the role

We have an exciting opportunity for a Receptionist to join our team in London. This role is responsible for providing a welcoming and efficient reception service for our main London centre. In addition, you will help deliver effective administrative systems, supporting the successful running of the centre. This includes monitoring the organisation main email inbox, responding to messages, assisting with petty cash payments and providing assistance for special events.

About you

You will have a good understanding of health and safety and data protection legislation, and have experience of working within a confidential environment, with knowledge of reception systems within a welfare or clinical setting. Having a high level of written and verbal communication skills are key to this role, in addition to the ability to build effective relationships at all levels.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. Please note the starting salary is £26,983 pro rata per annum (actual salary £16,190 per annum) with an opportunity to progress up the scale over time. Salary is inclusive of London Weighting.

To view the Job Description and Person Specification, please visit our website.
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
For an informal discussion about the post, please find contact details on our website.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
 

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS/PVG disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.