Finance and Supporter Care Officer
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We are looking for a Finance and Supporter Care Officer to play a critical role in our team, by providing the necessary financial, administrative and operational support for the smooth running of the organisation. By delivering this essential support you will directly contribute to our goal of supporting more women with birth injuries in Ethiopia.
The Finance and Supporter Care Officer will be responsible for maintaining the day-to-day financial record-keeping and systems for the charity, including donation processing and bank reconciliation. They will contribute to producing budgets and management accounts that are essential for the efficient running of the charity.
They will be the first point of contact for our supporters; delivering first class supporter care when answering the phone, emails and producing written correspondence, and keeping our CRM up to date with high quality data. This role is also critical in providing administrative and operational support for the organisation including organising meetings and travel.
You will be joining a small, passionate and highly motivated team who are committed to working together to realise the vision of the organisation. This is a role for someone who enjoys juggling a busy and varied workload. You will like working with finances and be methodical with a keen eye for detail. You will have a passion for organising and a flexible approach. And you will enjoy engaging with our supporters on the phone and email.
Alongside the necessary skills, experience and knowledge, to be successful in the role the postholder will have a genuine commitment to the work and vision of Hamlin Fistula UK.
The post reports to the CEO and is part time (22.5 hours a week) with a salary of £31,200 per annum pro rata for part-time staff (pro rata = £18,720). This role is office-based at our office space in the Sense Touchbase Pears building in Selly Oak, just next to Selly Oak train station. This is a modern and lively office building with a café and excellent public transport connections. If you are interested in the role and have queries about office-based requirement, please contact us to discuss.
Please submit a CV and cover letter of no more than two sides of A4 addressing how your meet the person specification detailed in the Recruitment Pack.
Registered Charity 
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The client requests no contact from agencies or media sales.
