Digital Engagement Officer

Job Title: Digital Engagement Officer

Salary: £17,756 per annum (£17,306 Salary for 21 Hours Per Week + £450 Homeworking Allowance)

Hours & Contract: 21 hours per week - Fixed Term Contract Until March 2026

Location: Homebased anywhere in UK with occasional travel to in person events

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

This is an exciting opportunity to join the Connect Team as a Digital Engagement Officer.  The successful applicant will support the TACT Connect Team in growing and developing TACT Connect, promote the scheme to the TACT Connect Community, and will coordinate and write content for our members-only Connect Hub, weekly emails, and additional content that enables our varied members to access Connect and enjoy what is on offer. 

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the Digital Engagement Officer will include:

• Promote TACT Connect to key audiences, such as TACT Connect members and potential members
• Copywriting for digital platforms
• Support the generation of new member registrations using a range of digital channels.
• Manage the Connect Hub day-to-day, identifying development opportunities and driving improvements to functionality and user experience
• Work with the graphic designer and the wider marketing team to create digital content, such as videos and animations
• With the support of our TACT Marketing and Communications team, support the development and implementation of the Connect social media strategy to drive channel growth and audience engagement
• Support with the organisation, promotion and delivery of Connect events (both offline and online)

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays (pro rata).
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Digital Engagement Officer may be homebased within England, Scotland or Wales and may be required to travel to face-to-face meetings occasionally for training and team wellbeing events.

A Standard / Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Sunday 2nd March 2025

• Interview Date: Monday 10th March 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.