Head of IT Platforms (including Salesforce)

Are you an IT professional with significant Salesforce experience who is passionate about dogs?
We’re looking for a Head of IT Platforms to lead a multi-skilled software development and support team who provide innovative solutions to teams across Dogs Trust to help them deliver our mission. The team look after a number of different solutions, but there is a particular focus on Salesforce.

About this job:
As Head of IT Platforms, you’ll:

• provide leadership and direction for the IT Platforms team, empowering the team to deliver excellent software solutions (including Salesforce) that support the needs of the organisation,
• manage resource and talent across the team, to ensure team members are maximising business impact while developing professionally,
• foster a culture of innovation, proactively identifying opportunities to develop solutions that work for teams across the organisation,
• champion and role model best practice.

About you:
We’re looking for someone who has loads of Salesforce experience (specifically Sales Cloud and Marketing Cloud), as while the team develop and support multiple IT platforms, there is a particular focus on Salesforce. You’ll also need some experience leading and managing a team, including coaching, development, and workload management. We’re looking for a candidate who is exceptionally proactive and wants to bring our organisation on a journey of continuous integration and development to ensure we’re always adopting best practice. While not essential, we’d love to hear from candidates who also have experience with some of our other systems, including Salesforce Service Cloud, FINDOCK, Informatica, Snowflake Data Lake and UNIT4 ERPx.

Please note, this role is a fixed term, maternity cover contract until March 2026.

About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

About the team:
The IT department is responsible for the ongoing management and development of critical business systems that contribute to the overall success of Dogs Trust activities. The department focuses on delivering innovative solutions to support transformation initiatives and operational services across the charity.

To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture.  We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust.  We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.