Case Manager (South West)

Location:  Remote in North Somerset, North Wiltshire, Gloucestershire, Herefordshire & South Wales 

Hours of work: Full time, 35 hours a week 

Number of positions: 1 

We have an exciting opportunity for a Case Manager to join our team in the following region.  

• North Somerset, North Wiltshire, Gloucestershire, Herefordshire & South Wales  

Applicants will need to confirm that they are situated in the above region on application 

About the Role 

A Help for Heroes Case Manager/Support Worker acts as a critical link between the veterans and the services they require, aiming to improve their overall well-being and quality of life by assisting them in accessing the services and resources they need. 

Conducting initial assessments to understand the specific needs and challenges of each veteran. Developing a personalised support plan tailored to the veteran's unique circumstances and goals. Continuously assessing the veteran's progress and adjusting the support plan as needed. 

You will liaise on behalf of veterans to ensure they receive the benefits and entitlements they are eligible for. Offering information to veterans about available resources and how to navigate the support system available to them effectively. Empowering veterans to become self-sufficient and independent by helping them build skills and access opportunities. Providing visible support in the community and conducting home visits. Building and establishing links within communities. 

Please see below a link to the Job Description for more details.  

The client group for this role are veterans and families, including those who may be elderly, ill, or disabled. Given the potential needs of the client group and those certain requirements of the role fall within regulated activities, such as advising or guiding vulnerable adults, this position is subject to an enhanced DBS check or country equivalent checks. 

Anyone connected with Help for Heroes may be at risk and/or vulnerable/temporarily vulnerable, either by statutory definition or through circumstance. Help for Heroes is committed to safeguarding and ensuring the welfare of vulnerable adults, children, and young people and expects all employees and volunteers to share this commitment.