Resettlement Officer

About Fat Macy's

Fat Macy’s is a social enterprise that helps people to move on from temporary accommodation and build a stable life. We do this through a culinary and hospitality training programme combined with tailored, holistic support around wellbeing, employment and sustaining a tenancy.

Through our work experience programme, trainees learn valuable skills and experience, learning alongside the professional chefs and front of house teams in our restaurant and catering business. Trainees are supported by their Progression and Engagement Officer who provides 1:1 coaching, based on their individual needs, around navigating challenges, harnessing their strengths and building their confidence.

After 200 hours, trainees can access a grant to put down a deposit on rented accommodation – with ongoing support around the transition into independent living. So far, our programme has worked with more than 90 participants from hostels, provided more than 8,500 hours of work experience and moved 12 trainees into their own homes.

By providing a pathway into employment and the support to build a life that everyone deserves, we are helping to break the cycle of homelessness in the UK.

Founded in 2016, we have been funded by the National Lottery, UnLtd, and the Paul Hamlyn Foundation among many other generous supporters. Our work has been featured in the Observer, the BBC, the New Statesman, VICE and Time Out. 

About the role

We’re looking for a Resettlement Officer to work with graduates of the Fat Macy’s Milestone Programme, preparing and supporting them with their move from hostel to home, and ensuring they are developing the skills and confidence to sustain their tenancy long term. You will also be responsible for developing and fostering partnerships with landlords and estate agents, to allow for quicker and smoother transitions into the private rent sector for graduates of the programme. We need a committed and enthusiastic individual who is looking for an exciting and meaningful role in an expanding social business.

Please read the attached job pack for a more detailed explanation of the responsibilites of this role.

Person Specification 

We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If your experience looks different to what we have described below, but you believe is relevant to the role, please do not hesitate to apply.

We encourage applicants with lived experience of homelessness and temporary accommodation.

• You enjoy working with people from all walks of life - we are a diverse team and encourage this within our teams. 

• You are organised, hard working and have excellent attention to detail. 

• We need team players - you’ll be ambitious but can listen, and work well with others. 

• 3+ years of frontline work experience of supporting people to be housed in the private rent sector, or other relevant experience. 

• 2+ years of experience of building and maintaining key professional partnerships.

Key information

• Salary: £27,000- £30,000, dependent on experience

• Hours: 37.5 hours a week (full time), part time hours will be considered 

• Location: Flexible, with an office in Shoreditch and partner hostels across London, UK. We aim for all team members to work from our head office at least two days a week, however we expect this to be more for frontline or full time employees. We do this to ensure there is always a member of staff onsite for our trainees. Which days each person comes in are agreed as a team, in order to support everyone's needs

How to apply

• Please share your CV and a covering letter, no more than one page, explaining why you’d like to work at Fat Macy’s and how you’re suited to the job by Sunday 16th February 2025.

• Please also complete our EDI monitoring form (link in the attached job pack). This form will not be shared with those involved in the selection process. It is for monitoring purposes only and will not affect the consideration of your application.

• We will support any access requirements you may have during the recruitment process and ensure that reasonable adjustments are in place.

• We particularly encourage applications from those with lived experience of homelessness and/or accessing the benefits system. If you have this experience, we will guarantee you a first-round interview if you meet the majority of the person specification. Please let us know in your application letter if this applies to you.