Academic Administrator & Assistant to Director of Training

Requirements

Experience

Required

• 2yr+ experience working an administrative role, ideally within a Higher Education institution

• Demonstrable experience of working with policies, processes and procedures, ideally within a Higher Education institution or similar environment

• Proficiency in Customer Relationship Management (CRM) and Virtual Learning Environment (VLE) systems

• Demonstrable knowledge and experience of Microsoft Teams and incorporated operating software

• Demonstrable rigour in reporting and administrative coordination

Desirable

• Educated to degree level, or relevant qualification

Skills

Required

• Excellent communication skills; both written and verbal

• Understanding and experience of adhering to data privacy standards

• Attention to detail

• Organisational skills; planning skills; analytical skills; critical thinking skills

• Problem-solving skills

• Computer skills

• Multi-tasking abilities

• Integrity, honesty

Desirable

• Valid DBS

• Awareness of HE, OfS compliance and standards

Job Responsibilities

Course Development

Administrative support for the Academic Services and Senior Management teams. Administration and implementation of organisational policies, procedures and processes.

Student Development

Support the training department with the administrative, implementation and development of learning structures.

Practitioner Liaison & Management

Support the Director of Training to maintain and develop a cohort of high calibre practitioners and industry professionals, ensuring effective and appropriate contractual arrangements.

Course Management/Co-ordination

Support the Director of Training as part of the Training & Academic Services team to schedule, monitor and coordinate the variables of each course.