People and Office Assistant

Role Summary    

This role supports the entire Alcohol Change UK team, more specifically the Head of Office, People and Governance. They undertake administration for the People team, such as co-ordinating and supporting recruitment and maintaining Personnel records. This busy and diverse role works across the charity with all members of the team as well as our office and IT suppliers, solving basic IT issues and keeping the office running smoothly. The post holder will also be the first point of contact for the charity: answering our phone and directing enquiries as appropriate.

NOTE: The role is 70:30 split between office and IT: People, though this fluctuates to a higher focus on People and HR during times of recruitment.

The post holder will also work with our Governance and Executive Officer to support the Board of Trustees.

Key Tasks and Responsibilities    

Office

• Keep our physical office running well, including answering phones, welcoming visitors, organising electronic filing, operating our room bookings system, overseeing postage and print.

• Support the HOPG with office tenants including room booking, key cutting and buildings maintenance.

• Liaise with any buildings, repair and maintenance works (e.g. cleaning, pest control, etc) at the London office.

• Procure office stationery, consumables and equipment.

• Support all staff and associates with basic IT troubleshooting, including liaising with the IT support team and IT account manager.

• Support with the compliance of Health and Safety through training reminders and maintaining the Health and Safety platform.

• Help the team keep up-to-date with cyber security training (externally provided).

• Review supplier contracts and research alternatives to present best value quotes to the HOPG, such as insurance, utilities, etc.

• Book courier services when required and arrange delivery of resources to team members.

People

Recruitment:

• Support recruitment advertising, co-ordinate booking of interviews and support interview panels.

• Assist with the induction and onboarding of new starters.

• Update digital People records.

Learning and Development:

• Support in-house training/skills shares and maintain documentation/recording of these sessions.

• Support in booking external staff training.

• Produce and maintain records of internal and external staff training.

• Research, help develop and implement a new training and development policy.

Equality, Diversity, Inclusion and Belonging (EDIB):

• Quarterly reporting on Diversity statistics.

• Support in the organisation and running of the EDIB Forum

Other

You will also be expected to:

• Support the HOPG with People projects such as annual reviews and staff surveys.

• Generate and analyse reports related to sickness absence or TOIL to support with payroll processing.

• Attend training courses and events as required and share learning with other staff and trustees, as relevant.

• Occasionally work weekend and evening hours, for which time in lieu will be given.

• Undertake other work as requested by your line manager.

• Support the wider team with events such as the Dry January ® challenge, Sober Spring, etc