Supporter Acquisition Executive

The role

We are looking for a Supporter Acquisition Executive to play a key role in the fundraising that supports NDCS's work to support deaf children and their families. This post will manage relationships with fundraising supporter acquisition agencies, particularly working door to door and face to face, to recruit tens of thousands of new supporters every year.

What you'll do

• Manage relationships with fundraising supporter acquisition agencies, ensuring our ambitious supporter recruitment targets are hit and that campaigns comply with regulations and best practice.
• Monitor and report on the success of campaigns, identifying areas for growth and improvement.
• Ensure feedback and complaints are learned from and handled effectively.

What you'll need

• Strong communication, confidence managing relationships externally & internally.
• Numeracy & attention to detail - able to create reports on campaign performance & make improvement recommendations.
• Resilience in dealing with challenges.
• Familiarity with fundraising processes and regulation is an advantage.
• Previous experience of managing high value suppliers, or account management, is an advantage.
• Strong digital skills and a sound understanding of agile values & principles.
• A criminal record check / DBS disclosure (if offered the position).

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus additional 3 days at Christmas (and bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

What we do

The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us  with any accessibility or reasonable adjustment enquiries.

The National Deaf Children’s Society is a registered charity in England and Wales (1016532) and in Scotland (SC040779).