Student Basic Needs Coordinator

Student Basic Needs Coordinator (FTC - 24 Months)

Location: London (Hybrid)
Contract type: Fixed Term Contract
Hours: 35 hours a week
Salary: £31,833.05

Who we are

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfill potential; we help make it happen.

About the job

Are you passionate about enhancing student wellbeing and addressing barriers to academic success? Join us at Arts SU as our brand-new Student Basic Needs Coordinator and make a meaningful impact on our student community by contributing to our new Student Basic Needs Project.

Supported by Arts SU senior leadership, staff team and elected officers, you will play a vital role in creating and implementing initiatives that support students facing basic needs insecurities, including food, housing, and mental health. You will work collaboratively across university departments and with local organizations to promote awareness and access to essential resources.

You will gather and analyse data on student needs, organise workshops, and create informational materials to educate the community. Providing direct support through consultations and social media campaigns, you'll also collaborate with student leaders and campus partners on advocacy projects and community engagement initiatives.

Who we are looking for

We are looking for a dynamic and proactive individual to join our team as the Student Basic Needs Coordinator. The ideal candidate will possess strong communication skills and a genuine commitment to supporting student wellbeing. You should have experience in outreach or program development, enabling you to effectively identify and address gaps in basic needs support.

The person we seek will be data-driven, capable of analyzing student needs and trends to inform strategic initiatives. You will be collaborative by nature, eager to work with diverse groups, including students, staff, and community organizations, to promote awareness and access to essential resources. A passion for community engagement and a desire to foster a supportive environment are essential, as is the ability to adapt outreach efforts based on student feedback.

Additionally, you should be comfortable gathering feedback, developing digital outreach strategies, and creating informational materials that resonate with students and staff. Your advocacy skills will be crucial in guiding student leaders and enhancing campus initiatives aimed at addressing basic needs issues. If you are motivated by making a positive impact on the student experience and thrive in a collaborative setting, we encourage you to apply.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Benefits and Perks

In return for your passion and experience, we offer:

- a summer 4-day working week - we have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days) - 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- NUS card discount
- Enhanced maternity leave
- Family-friendly employer
- Interest-free travel loan
- Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice

How we recruit

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:

Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.

Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Want to apply?

Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.

Job application timeline:

Closing date: 23:59pm 2nd February
Intended Interview date: 18th February

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