Operations Officer

Job Purpose

One Place London is a community interest company located in West London engaged in Acting for Film and Music Recording workshops for young people aged 14-25, unemployed or at risk of getting involved in crime. We are seeking an inspiring and dedicated Operations Officer to play a key role in our organisation, leading and supporting our passionate staff team of four people and managing daily operations at One Place London CIC, supported by and reporting to the Managing Director.

Main Duties & Responsibilities

You will lead on the smooth running of operations, working closely with youth work staff to nurture a trusting, inclusive and dedicated working culture, which enables staff and young people to feel safe, valued and hopeful and to develop excellent work together.

You will be responsible for overseeing the ongoing development of our staff team, including scheduling staff and activities, managing working hours and absence, line managing staff, supporting recruitment, induction, disciplinary and grievance processes and being the first point of contact for the team.

Person Specification & Key Competencies

Qualifications and Experience:

This role requires experience and capability in managing processes and people, with good organisational skills, attention to detail, emotional intelligence and dedication to completing tasks. Empathy, good sense, creativity and ability to manage competing priorities are essential, along with the ability to co-design solutions to effectively manage any issues arising in the office environment, whilst ensuring high quality youth work and excellent external relationships with partners.

Your key role in effectively managing operations will free up the Founder to lead and focus on overall finance management, fundraising and on the strategic leadership, evaluation and development of One Place, our employees and volunteers, and Partnerships.

Personal Attributes

Whilst knowledge of and previous experience within a youth and community projects work context is not a requirement, you will have an appreciation of and commitment to seeing young people’s lives enriched, and to developing an understanding of our approach to youth and young adults projects. 

Benefits

• Career progression opportunities

• Flexible/Agile Working, Hourly pay rate during the workshops on a Contract/ Self-Employed basis.

• Employee Assistance Programme to support employees.

This is an exciting role for someone eager to make a significant difference to an amazing community interest company: maintaining our high standard of work; supporting young peoople in the community; contributing knowledge, skills and passion to enhance and develop our current and future operations; and leading a team that creates life-enhancing youth projects and activities that support the safety, growth, joy and well-being of  young people.