Adult Carers Support Worker

Jigsaw4u is a charity with a proud 27 year history in supporting mental health and wellbeing in South West London. We are seeking a support worker who is passionate about assisting carers, and who shares our values and person-centred approach.

Role in Context

Jigsaw4u’s Carers Peer Support Service supports carers in the London Borough of Merton through emotional support and access to information, opportunities and practical advice.

Working alongside other VCSE peer support providers in the Borough, other carer organisations or providers of statutory carers work, the post holder will work on improving pathways and coordinating services for carers experiencing mental health issues, often as a direct result of caring.  The post holder should have lived experience of caring for someone with mental health challenges, or direct experience of mental health challenges as a result of their caring responsibilities.

1. Purpose of the job

Be responsible in the designated area for:

• Delivery of one-to-one and group peer support sessions designed for and by carers
• Collecting data and reporting on direct work delivered with carers
• Collaborative working with the Merton Peer Support Partnership
• Developing and enhancing relationships with strategic partners
• Maintaining and striving to improve service delivery standards and effectiveness

1. Main duties

• Providing emotional and wellbeing support for carers through one-to-one, person-centred interventions
• Working flexibility to support carers aged 18 and over, who are caring for someone with mental health difficulties or experiencing mental health issues, often as a direct result of caring
• Empower and support carers to become involved in local Mental Health developments, particularly within SWLSTG
• Encourage and assist the uptake of Carers Assessments and the ability of carers and their families to assess their own needs to develop solutions and manage resources
• Assist carers in accessing opportunities for breaks from caring through activities within the partner organisations and external agencies
• Delivering time-limited, outcome-focused interventions to support personal outcomes so carers feel emotionally and practically supported
• Group-based support to address intended specific outcomes
• Encouraging access to local services to promote community inclusion and connectedness, enabling sustainable recovery and support
• Practical support to help carers access the right services and support based on needs, preferences, and the options available
• Evaluation of interventions provided through use of Outcomes Star and other
• agreed measurement tools
• To assist the Service Manager in creating monitoring reports
• To attend professional/monitoring meetings if required