Social Media and Communications Manager

It Gets Better UK is leading the charge in empowering, inspiring, and uplifting LGBTQ+ youth across the UK. Recognised twice as one of the top 10 LGBT charities in the UK, our mission is to amplify voices, share transformative stories, and offer affirming messages to those who need them most. Since our official launch in 2018, we’ve evolved from a dedicated volunteer-led organisation to a dynamic core staff team. We’re seeking a creative Social Media and Communications Manager to join us and drive our next phase of growth.

The Role

Are you a social media visionary with a passion for LGBTQ+ advocacy? We’re on the lookout for an innovative Social Media and Communications Manager to lead our online presence and engage with our community. This role is crucial in shaping our narrative, enhancing our impact, and ensuring our empowering messages reach the hearts of LGBTQ+ youth. You’ll work closely with our CEO and Volunteer Coordinator to align communications with our mission and amplify our influence.

Key Responsibilities

• Develop and implement a dynamic social media strategy to boost brand visibility and engagement.
• Manage a strategic social media calendar, ensuring fresh and relevant content across all platforms.
• Create compelling content—graphics, videos, and posts—that reflects our values and mission.
• Engage with our online community, fostering a positive and inclusive environment.
• Track and analyse social media performance, providing insights and recommendations for improvement.
• Oversee external communication channels, including newsletters and press outreach.
• Support online events, campaigns, and initiatives in collaboration with the team.

What We’re Looking For

• Proven experience in social media management, preferably in the nonprofit or LGBTQ+ sector.
• Strong understanding of social media platforms, trends, and best practices.
• Excellent skills in content creation with tools like Canva and Adobe.
• Experience with analytics tools for tracking and reporting performance.
• A creative thinker with a passion for storytelling and community engagement.
• Ability to work independently while managing multiple tasks effectively.
• Commitment to diversity, inclusion, and the values of It Gets Better UK.

What We Offer

• The chance to make a significant impact on the LGBTQ+ community in the UK.
• Flexible working arrangements with the option to work from home.
• The opportunity to collaborate with a dedicated and supportive team.

Equality and Inclusion

We are committed to creating an inclusive and diverse environment. We welcome applications from all qualified candidates, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. To ensure a fair recruitment process, we use anonymised shortlisting.