Outreach Social Welfare adviser

About Island Advice Centre

We are an independent advice centre whose mission is to alleviate local residents poverty through the provision of welfare rights advice Our team is committed to address inequalities by supporting local residents accessing their rights in regard to housing, social welfare benefit and money advice

About the Role

This is an exciting opportunity to make a real difference to residents most affected by health inequities caused by social welfare issues It is an interesting and varied role which would suit someone who enjoys advocating on behalf of vulnerable clients.

As an outreach adviser you will be the first point of contact for clients facing financial hardship, housing problems and welfare benefits issues.

You will see client in local GP surgeries and vulnerable residents referred to our services from health settings organisations The role is to provide advice, guidance and support in regard to benefit entitlements, housing rights and debt matter.

You will have the opportunity to advocate on behalf clients and carry out casework in view of alleviating financial hardship

About You

Our ideal candidate has a willingness to address inequalities and strong empathy when supporting people who may be vulnerable, in distress or in crisis, and a willing ness to learn and develop skills to provide practical long term solutions in social welfare areas

You’ll be empathic and understand the complexities of client need.

You’ll be able to work calmly and productively under pressure, keeping to deadlines, and demonstrating good decision-making skills, with a willingness to learn and work as part of a team

What We Offer

Our benefits include:

- 28 days holiday, plus statutory bank holidays

- 8% employer contribution to pension scheme

- Training and development opportunity

To apply

See JD &PS and Application form attached