Regional Operations Manager

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate to take on the permanent role of Regional Operations Manager for our centres in the North West, currently Manchester North, Salford Central, North Liverpool and Kirkby.

As a Regional Operations Manager you will line manage the Centre Leaders in your region  to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions. 

The role at a glance

Contract

Full-time, interim until 1st May 2025

Start date

w/c 14th October. Candidates must be available from this date.

Working hours

• Monday: 9:30am – 6:00pm 
• Tuesday: 9am – 5:30pm 
• Wednesday: 9am – 5:30pm
• Thursday: 9:30am – 6:00pm 
•  Friday: 9am – 5:30pm 

(Some additional weekend & unsocial hours will be required)

 Salary

 £40,000

Location

Based in one of our centres in Manchester, Kirkby or Liverpool, with regular travel to all four centres in the region and to our Head Office in London.

Annual leave

Full-time staff entitlement, pro-rated for part-time staff:

33 days (inc bank & public holidays) 

+ 3 closure days (two in December and one in July) + additional length of service entitlement

(one day per year of service, up to 5 days) 

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm 
• Employee Assistance Programme including access to medical and legal support
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
•  Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year