Citadel Co-ordinator (Newport - Wales)

Job Title: Citadel Co-ordinator (full time)

Hours: 35 per week (FTE)

Location: Home-based with regular travel within Newport – including working from the Hive community centre (NP20 1JB) every week.

Contract: 12 months Fixed term (until March 31st 2026)

Salary: £33,786

If you have any queries, you can find our email address when you click 'how to apply' 

About us

Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Out initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.

About you

We are looking for an outgoing, confident and skilled communicator who is well versed in building relationships and influencing people and is comfortable with public speaking. You will feel confident to speak to people from a wide range of backgrounds and will proactively seek out opportunities to build partnerships and promote the projects. You will be a self-motivated, committed person with experience of working and/or volunteering in the homelessness, housing or voluntary and community sectors.

About the role

Housing Justice, Pobl housing association and Barnardo’s have been awarded funding to add capacity and resource to provide proactive homelessness prevention support, support to those experiencing homelessness, and to those transitioning into newly acquired tenancies.

We are seeking to hire a driven and proactive Citadel co-ordinator to recruit, train, support and supervise committed volunteers who will directly support people in new tenancies locally. You will also work directly with the people we support and with local partners.

About Citadel

Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.

Benefits

·       29 days annual leave, 3 of which are fixed between Christmas and New Year. This is in addition to bank holidays and pro-rata if part time.

·       After 3 years of service you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.

·       We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10 – 3pm, with employees able to flex their working day around these. Any flexibility is at the discretion of the line manager and relevant senior manager.

·       As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.

·       We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.

·       We offer a cycle-to-work scheme.