Accommodation Officer

Job title

Accommodation Officer

Responsible to

Service Manager

Hours of work

37.5

Salary

£24,050

Holidays

28 days per annum (including statutory holidays, pro rata).

Main Duties:

·       Housing Management, ensuring sign ups to tenancies, licencing agreements, taking payments etc.

·       Carry out regular occupancy checks such as managing health and safety and ensuring correct occupancy numbers.

·       Develop and maintain strong internal and external relationships.

·       Attend appointments with clients where appropriate.

·       Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.

·       Regularly review action plans and risk assessments in line with Hope’s policies and practice.

·       Various administrative tasks.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

What we are looking for:

·       Experience of working with people of complex backgrounds, ex-offenders, people with mental health issues, substance misuse issues and challenging behaviours.

·       IT Proficiency, ability to learn new software programs, basic Microsoft experience.

·       Understanding of the housing and social needs of people with multiple and complex needs.

·       Able to influence and negotiate positive outcomes with others.