Jobs in Home Based

As Regional Support Officer you will provide full administrative services to a team that is geographically dispersed across the region. You will manage financial process and ensure compliance with organisational policies regarding GDPR, health and safety, including undertaking risk assessments. You will support the set up and delivery of both face to face and online events. Crucially as first point of contact for the team you will provide excellent customer service to members of the public.

As Regional Support Officer you will be self-motivated with the ability to prioritise a varied workload. You will have proven experience of office admin systems, excellent IT skills, including use of CRM/data management systems and online platforms. You will be someone who can work effectively with colleagues, understanding their administrative needs and responding positively. You will have experience of organising online and face to face events. You will have excellent customer service experience and able to engage with a diverse range of people and be willing to travel across the region to support events and other activity.

About the Role

Our Communications Assistant will amplify all the great things the Foundation does. They will be responsible for managing many of JPF’s social media channels (Instagram, TikTok etc.), and the creation of our marketing material focused on inspiring and motivating young people to engage with the Foundation.

You will need to champion young people, ensure that we are amplifying young people’s voices and providing them with the tools, resources, contacts and services that enable them to achieve great things.

This is an exciting opportunity to join us as we grow our impact as a Foundation. You will have an opportunity to use and develop your range of project management, design, social media and communication skills in a dynamic team that is committed to maximising our positive impact on young people.

About You

We are seeking an efficient, highly organised team member with creativity and the ability to communicate effectively. You should have a passion for our work with young people. You will have strong digital skills and be able to use these to improve our social media performance and reach.

An understanding of content curation for social media, newsletters and websites is desirable. We are actively seeking someone who believes in the power and value of young people’s voices to influence change, and will prioritise this above your prior work experience or qualifications. If this sounds like you, please do consider applying for this role.

If you are passionate advocate for young people, a creative communicator and an organised individual looking for a varied role in a fast-paced organisation, we want to hear from you!

About Your Responsibilities

The Communications Assistant will be responsible for supporting the Communications Team across three areas, as well as supporting a number of other initiatives across the Foundation. The primary duties are:

1 Digital Communications and Marketing

The postholder will be responsible for:

• Newsletter Creation: Developing newsletters for young people, collaborating with the Grants team and our partners to curate engaging and relevant content.

• Promotional Materials: Overseeing the design and production of leaflets and brochures aimed at young audiences.

• Website Maintenance: Regularly updating the JPF website with blogs, case studies and other content to highlight opportunities and programmes like the Individual Grant for Volunteering or success stories of Achievement Award winners.

• Storytelling: Working with the Communications and Engagement Officer and Events team to source and share positive news stories of Achievement Award winners in press releases and across our digital channels.

• Event Promotion: Working in partnership with the Events team to promote attendance at our Achievement Award events through our website and social media platforms.

• Youth Consultation Panel Collaboration: Collaborating with JPF's Youth Consultation Panel to create educational and professional development content for the Jack Petchey Alumni Network.

• Programme Launches: Working with colleagues across the Foundation to launch and promote new programmes, grant opportunities and recruitment across our digital channels.

2 Social Media Content Management

The postholder will be responsible for:

• Daily Management: Handling day-to-day scheduling, monitoring and interactions across social media platforms (X, Instagram, TikTok, and YouTube) to maintain audience engagement.

• Campaign Development: Leading the creation of social media campaigns celebrating young people’s achievements and promoting opportunities for young people and grantees.

• Content creation: Developing engaging content for social media channels, including sourcing images, creating/editing videos and designing graphics in line with the Foundation’s branding.

• Social Media Takeovers: Hosting social media takeovers with our Youth Consultation Panel to amplify their voices and views.

• Performance Tracking: Monitoring and analysing the performance of our social media channels, benchmarking activities against past metrics and producing regular reports for the Communications and Engagement Manager.

• Annual Plan: Researching, reviewing and developing the Foundation’s annual social media plan, providing recommendations to enhance audience engagement and expand reach.

• Trend monitoring: Staying updated on news and trending topics related to young people and the Foundation, proactively responding to highlight our opportunities and work.

• Video Content: Work with staff and our Youth Consultation Panel to produce more film content for our social media channels.

3 Engaging Key Stakeholders and Widening JPF's Reach

The postholder will be responsible for:

• Youth Survey Development: Supporting the creation and distribution of the Foundation’s youth survey and other influencing initiatives targeting key stakeholders.

• Partner Collaboration: Work with partners to promote their programmes and opportunities to young people.

• Young performers: Collaborating with the Communications and Engagement Officer and the Events team to identify more Achievement Award winners to perform at our award events.

• Press and Outreach: Assisting in drafting press releases and executing outreach campaigns to promote the Foundation’s work to key networks and to the broader public. • Identifying Stakeholders: Working with colleagues to develop and implement a stakeholder engagement strategy, including identifying and engaging potential ambassadors and social media influencers aligned with the Foundation.

• Competitions and Opportunities: Enhancing JPF's youth engagement through creative competitions and development opportunities that celebrate young people’s achievements.

4 Other Responsibilities

The postholder will:

• Event Representation: Attend key events to capture content and represent the Foundation as a spokesperson when needed.

• Event Support: Assist in organizing and facilitating events and conferences as required.

These duties represent the typical responsibilities associated with this position. However, flexibility is essential, and all employees may occasionally be required to undertake additional tasks as directed by JPF.

The postholder will work at all times within the policies, procedures and values of JPF, in particular Safeguarding, Health and Safety, Data Protection and Publicity Consent policies.

Contract: Permanent
Hours: Full time (37.5 hours)
Salary: £25,000 – £26,000 per annum
Location: Gloucester, Hybrid working for 2 days per week at home

Closing date: 4th March 2025*

*We will review applications and conduct interviews as they are received and therefore this post may be filled before the closing date if a suitable candidate is found. For this reason, we advise early applications.

Our client is looking for an enthusiastic, organized, and efficient Academic Coordinator to join their friendly team. In this essential role, you’ll coordinate the daily operations of their accredited education programs, ensuring smooth delivery and excellent service to their students and tutors. If you’re passionate about supporting postgraduate education, skilled in communication, and enjoy working as part of a team, they would love to hear from you.

Our client offers a comprehensive range of Continuing Professional Development (CPD) courses for veterinary surgeons and nurses. As the Academic Coordinator, you’ll play a vital role in organizing, supporting, and resourcing the Association’s postgraduate programs to ensure their success. You will join a dedicated operational team of five within their wider Continuing Education department

In this diverse role, you will handle a range of responsibilities including managing student inquiries and enrolment, administering committees, and coordinating the delivery of their accredited programs. This involves liaising with students, speakers, supervisors, and mentors, as well as working with venue and equipment providers. You’ll also assist in organizing formal examinations, hosting online lectures and webinars, and maintaining their learning platform.

Skills and experience:

They’re seeking a well-organised professional who can manage multiple tasks with precision. Strong communication skills, a collaborative approach, and the ability to prioritise and meet deadlines are essential for success in this role.

They’re looking for a candidate with a strong background in administrative support within a fast-paced environment. Experience in coordinating, delivering, and hosting professional training events, or in maintaining academic records, is desirable. Familiarity with educational platforms and technology is a plus, though not required, as training will be provided.

You must be flexible to occasionally work outside of normal office hours to facilitate delivery of their courses.  

Other essential skills include:

- Proficiency in Microsoft Office and general IT skills
- A proactive, self-motivated approach to handling tasks
- A flexible approach to work
- Willingness to learn

Our client is a professional membership association which exists to advance care for companion animals. With a membership of more than 10,000 veterinary surgeons, vet nurses and students, they work in the UK and internationally to promote excellence in small animal practice through education and science, by facilitating training, conducting research, and developing policy. Each year they deliver numerous education courses, host a large, small-animal Congress, and publish books, manuals, apps, and magazines.

This post sits within the Education department and reports to the Academic Operations Manager.

Their reward package for this role includes a basic salary of between £25,000 - £26,000 per annum (depending on experience). In addition, they offer generous employer pension contributions starting at 7% and increasing up to 10% with length of service.

They also offer:

- Holiday starting at 25 days (plus bank holidays) rising by 1 day each year up to 28 days, plus a further entitlement of an additional one day every 5 years of service.
- Bupa dental plan.
- Enhanced pay for maternity, paternity, adoption and other family-related leave.
- Life assurance of 3 x annual salary.
- Support for hybrid working for their employees, meaning you can work at home for two days per week, and they also have a comprehensive Flexible Working Policy.
- Access to a free legal helpline where you can ask their specialist lawyers for legal advice on an array of topics.
- Health and wellbeing support available 24/7 365 days and a network of mental health first aiders. Plus, enhanced Company sick pay, access to private medical insurance upon completion of 12 months’ service, occupational health service and annual flu vaccinations.
- Training and development.
- Free onsite parking, and for those who wish to cycle, they offer a cycle to work scheme which provides a discounted purchase of a bicycle and accessories for healthy, low carbon travel.

And they are:

Committed to supporting sustainability in their work and in the veterinary profession.  The Association has completed a certified carbon audit and has been awarded silver accreditation with Investors in the Environment.
 
So, if you are bold and innovative, strive for excellence whilst taking ownership and accountability of your work, show passion for what you do and work effectively in a team – then you’ll be a great fit for the Association, and they would love to hear from you.

How to apply:

In order to be considered for this role, please submit your CV and a cover letter detailing how you meet the requirements in the role description which is on their vacancy page.

Their commitment to equality, diversity and inclusion (EDI) underpins their belief that they can make the Association stronger through the unique contributions they can all bring.  They create inclusive teams aligned to their values and encourage applications from a diverse range of suitably qualified candidates.

You may also have experience in the following roles: Education Coordinator, Learning and Development Coordinator, Training Administrator, Programme Coordinator, Academic Administrator, Student Support Officer, CPD Coordinator, Events Coordinator, Training Support Officer, Membership Coordinator, or similar positions, etc.

REF-219 571

Background

RCJ Advice is a unique Citizens Advice and Law Centre based originally out of the Royal Courts of Justice in central London, providing a number of local and national services. Over the past 45 years we have grown and developed our work as a very different Citizens Advice, and in December 2023 we became an accredited Law Centre, part of the Law Centres Network.

Initially set up to help people with a court case at the Royal Courts of Justice who couldn’t afford legal advice, we have expanded to provide advice and support services to people both locally and across England and Wales.

This new role is to help us sustain our future so we can continue to provide legal support and advice to people in the longer term. The person will work closely with the Chief Executive and Board of Trustees in developing a sustainable approach to fundraising from corporates, in particular firms and other companies working with law firms, and individuals working in law or who support a unique access to justice service like RCJ Advice.

You will come with experience and skills to help us achieve this and be able to work fairly autonomously but with access to an incredible team of committed staff and volunteers.

Are you an experienced digital marketing professional passionate about making a difference? Join us as our Senior Email Marketing Officer and play a key role in driving impactful digital campaigns for a vital cause.

As Senior Email Marketing Officer, you’ll enhance their digital presence and lead on email marketing and paid advertising campaigns. You’ll ensure our supporters receive engaging, high-quality communications while delivering measurable results. Collaborating with teams across the organisation, you’ll help create seamless and engaging digital experiences.

Key Responsibilities:

• Lead the creation, delivery, and analysis of email marketing campaigns to maximise engagement.
• Manage and optimise Google Ads (Grant and paid accounts) and other advertising channels.
• Train and support teams to develop effective digital marketing campaigns.
• Ensure campaigns align with user experience best practices and organisational objectives.
• Develop innovative solutions to improve deliverability, supporter experience, and overall campaign effectiveness.

The appointed candidate will have:

• Demonstrable experience in digital marketing or fundraising, particularly email marketing and paid online advertising.
• Strong technical skills and proficiency with platforms like Google Analytics, Google Ads, and email marketing tools.
• Excellent communication and organisational skills, with a keen eye for detail.
• A proactive, solutions-focused mindset and a commitment to staying ahead of digital trends.
• A passion for making a difference and contributing to meaningful work.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We’re evolving… 

As Artsadmin heads towards its 50th year of producing and supporting extraordinary work by ground-breaking artists and creatives, we’re seeking similarly brilliant people to join the team and help us continue to adapt to the world around us. 

The new role of General Manager will oversee the running of our building and office, working closely with the Chief Operating Officer and operational Managers to develop and fully embed accessible, inclusive, sustainable, values-driven and sector-influencing policies, systems and ways of working in our day-to-day practices. Through this role, you will be instrumental in building strong collaborative connections across the team and maintaining positive, effective and transparent relationships with funders, tenants, hirers and contractors. 

Be part of an inclusive organisation that centres artists and artistic practice from our home in London’s East End, reaching audiences across the UK and around the world. 

Visit the Artsadmin website to download a job pack and learn how to apply. 

Application deadline: 10am, Wednesday 26 February  

Interviews: First-round Tuesday 11 March (online), Second-round Tuesday 18 March (in person at Toynbee Studios, London)

1. Are you passionate about empowering others with life-saving skills?
2. Do you want to make a real difference in your community?

As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others.

If you're ready to step into a role where every day is rewarding, we’d love to hear from you!

Details

• Salary: £24,188 per annum
• Location: Various locations available
  • Stevenage
  • Ossett
  • Guildford
• Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
• Contract: Full-time, permanent
• Additional benefits:
  • Paid mileage and expenses for travel
  • Ongoing professional development, including support to maintain your subject competence and certifications
  • Flexible working patterns to suit your schedule
  • Corporate uniform provided for a professional appearance
  • Enhanced DBS check paid for by the organisation
  • A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)

About the Organisation
This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.


About the Role
As a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.

You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.


Key Responsibilities

• Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
• Set up training venues, ensuring all materials and equipment are ready.
• Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
• Maintain up-to-date knowledge of your subject area through professional development.
• Promote the organisation’s products and services to learners.
• Complete all required documentation promptly and accurately.

Skills / Experience Required

• Essential qualifications:
  • Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
• Experience:
  • Delivering first aid and/or health and safety courses to adults.
• Skills:
  • Excellent communication and interpersonal skills, with the ability to engage diverse groups.
• Other:
  • Physically able to perform CPR on a manikin on the floor.
  • Confident using Microsoft applications and digital tools for course administration.
  • A full driving licence and access to a vehicle for travel to training venues.

To Apply

• If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
• Application is by CV only – no covering letter required.

Interview Process

• Initial telephone call, followed by a face-to-face interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.

Deadline for Applications

• These are urgent vacancies and, as such, applications will be reviewed on a rolling basis, with the role closing when the vacancies are filled, so please apply ASAP to ensure your application is considered.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This is an exciting opportunity for the right candidate to join Open Door as a Data Coordinator for our year-long "Impact and Evaluation" research project, funded by The Prudence Trust. Attached you will find the application pack detailing job description, purpose and responsibilities of the role.  We have specified the essential and desirable personal skills and attributes we are looking for in applicants.  In addition, we have included general staff responsibilities and information about working with Open Door.

Role Overview: We are seeking a detail-oriented and organised Data Coordinator to join our team. This role is crucial in ensuring that our data management practices are accurate, efficient and compliant with relevant regulations. This role is an opportunity to contribute to the wellbeing of young people in Haringey by ensuring that Open Door's data management practices are robust and reliable, giving us the metrics that we need. The Data Coordinator will contribute significantly to the overall effectiveness of our data system, in particular auditing the mapping of Open Door’s data systems to coordinate data for the newly funded Impact Evaluation project.

About the Impact and Evaluation project:  Open Door seeks to gain a deeper understanding of its impact on young people's mental health by analysing data from individuals supported during 2023/24 and 2024/25. We have existing comprehensive and robust data at Open Door, including clinical outcome measures, service user feedback, demographic data and more, and are now seeking to analyse this large dataset to evaluate and improve our services. We are seeking to better understand who benefits the most from our services and identify those for whom our impact is less significant. 

About Open Door: Open Door is a Young People’s mental health charity, that has been based in the London Borough of Haringey for 48 years. It aims is to improve the mental health and life-chances of young people in Haringey, by providing access to effective psychotherapy and counselling.

We provide an ‘Open Door’ to free, high quality psychological therapy to 12–24 year-olds delivered by experienced and highly trained clinicians. Open Door also supports parents and carers, struggling with the issues their children face. We aim for access to our service to be as simple as possible and over half of those we support self-refer. 

Many young people who come to us are experiencing significant mental health difficulties and have faced barriers to statutory services.

Open Door delivers evidence informed practice and has been commended for our ambitious approach to outcome driven care.  We have recently been shortlisted for a Health Service Journal (HSJ) Award for our work improving the mental health of young people, who have been impacted by inequality, in Haringey. 

Open Door is community embedded, integrated into the local mental health infrastructure, commissioned by North Central London Integrated Care Board and part of the Haringey Child and Adolescent Mental Health Service single-point-of-access.  We have a strategic voice which is used to advocate for young people’s mental health and influence practice. Last year we supported nearly 900 young people, parents and carers and offered over 9000 appointments.

This is an exciting time to join Open Door. The candidate will be part of forming and developing a new, small in-house data and evaluation team, to undertake this evaluation of our clinical service. 

AV Technician
Location: Based in Kensington, London
Salary: £31,200 - £34,320 per annum - depending on experience and qualifications
Hours: Monday to Friday 09.30am-05.30pm (with a one-hour lunch break), plus overtime for Monday Night Lectures, some evening and weekend working required.
Contract: Full-time – Permanent

About The Role
We are seeking an individual to successfully provide technical AV support to deliver events at the Society.

Working within an experienced Venue team, including a Senior AV Technician and with freelance support available, the post-holder will deliver and manage AV requirements for a mix of Society and Venue Hire clients.  

The AV Technician is responsible for supporting the planning and delivery of in-person and hybrid daytime and evening events, providing technical expertise across an array of streaming platforms. 

High quality professional AV performance is central to the delivery of our annual schedule of over 700 events and the post-holder will ensure that the highest standard of quality is met in all areas. 

Duties and responsibilities include:

• Join a small in-house team to support all the Society’s audio-visual requirements, including operating AV equipment, planning for events and AV support during and after events
• Support the Senior AV Technician in the technical production of high-profile, technically complex events and assist in the hands-on delivery of events in line with the programme requirements for the venue.
• Ensure all technical requirements are set up and ready before each event starts.
• Support the Senior AV Technician to ensure that freelancers perform as required onsite and using our equipment.
• Brief and hand over of the relevant event information, A/V requirements and associated files to the freelance team before events. 
• Provide technical support to clients and staff before events and during conferences and other event formats. 

About The Society

The Society The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education. 

The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.

Benefits

There are a range of benefits at the Society which include the following:

• 35-hour working week.
• Office-based with opportunity for occasional home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Generous pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• 24-hour Employee Assistance helpline with available counselling support.

Closing date: 9.30am on Monday 3 March.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Job Description – Programme Officer – World Habitat Awards

 

Job Title Programme Officer – World Habitat Awards

Responsible to Programme Manager – World Habitat Awards

Prime Function: Support the World Habitat Awards team and external partners to identify and seek to encourage the adoption of good, positive and promising housing practices and provide vital support to the team to enable it to work effectively. This is a hybrid role with flexibility for remote working and will include occasional international travel as required.

Starting salary £34,686

Principal Duties and Responsibilities

 

Programme delivery

 

• To support the co-ordination and delivery of World Habitat work including, delivering events, publications and communications outputs as well as monitoring outputs.

• Provide support to the World Habitat Awards process (and related activities) by managing accurate records on a CRM system (Salesforce) and provide reports as required.

• Undertake activities to support colleagues to evaluate World Habitat’s current and previous work and identify good practice to promote awareness and understanding of our impact.

• Be the first point of contact for general enquiries regarding the World Habitat Awards, providing telephone and email support to World Habitat Awards applicants as required.

• Receive and take an active role in the assessment and processing of World Habitat Awards applications.

• Assist with collaboration activities and other transfer work.

• To lead on specific projects as agreed within the World Habitat Awards team.

 

 

Communications and networking

 

• Build and maintain relationships with key stakeholders to support the delivery of World Habitat work.

• Communicate content of a specialist or technical nature, to non-experts and experts alike, using high-level skills to tailor messages to specific audiences.

• Support our Communications team by undertaking weekly monitoring of our social media activity and co-ordinating translations.

 

Other

 

• Continually update own knowledge and understanding in relevant fields.

• Be an active member of the World Habitat staff team, including contributing to the general intellectual capital and playing an active role in the organisation’s development.

• Undertake travel within the UK and internationally as and when required by the organisation. This is likely to amount to around 5 days per year.

• Undertake other reasonable duties in the context of this job description as required.

This job description sets out the level of responsibility and areas of duties of the post. Such duties may vary over time without changing the general character of the duties or the level of responsibility entailed.  Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post.

Effective and compelling communications are vital to our growth: HIWCF are seeking an experienced Communications professional to help deliver our aspirational plans.  We want to significantly grow our endowment and this role will ensure our profile with our potential donor audiences significantly increases, ensuring that our Philanthropy Manager, CEO and Development committee are knocking on open doors - and that they have the marketing assets they need when they get through those doors.If you have worked within or alongside a fundraising or development team; you can think strategically about using communications to enable our aspirations for growth; you can communicate compellingly to people from all backgrounds in all formats; and can produce communications content and materials of the highest quality, then we want to hear from you.

Work Location: London, SE1

Reports to: Head of Communications & Engagement

Contract: Employment Contract

Development Officer, UK 3 days p/w, in London

• £22,000 - 24,000 pro rata (salary based on experience)
• 1-year contract with high likelihood of renewal based on performance and availability of funding (with 3- month probation period)
• Hybrid position (at least 2 days per week in the London Bridge office)

Job Overview

Seenaryo is seeking a highly motivated individual with a passion for arts and education to join the team in the UK as Development Officer. The successful candidate will lead on philanthropic donor engagement and fundraising event management for the organisation. The role will be based in our London office, with regular contact via Zoom with our teams in Lebanon and Jordan. They will report to the Head of Communications and Engagement in the UK.

About Seenaryo

Seenaryo is a leading specialist in theatre and play-based learning with under-served communities in Lebanon, Jordan, Palestine and Syria. We use theatre and play to transform education and support people to learn, lead, heal and thrive in their classrooms and communities. Having reached over 160,000 children, youth and women since 2015, Seenaryo was winner of the Arts, Culture & Heritage prize at the 2023 UK Charity Awards, has received a 2023 Innovation Award from TheirWorld, and was one of Expo 2020 Dubai’s 120 Global Innovators. 

Responsibilities and Duties

DONOR ENGAGEMENT

• Managing and expanding philanthropic giving streams, by developing innovative initiatives that foster strong, lasting relationships with donors.
• Leading fundraising appeals, including Crowdfunders, direct debit and legacy campaigns.
• Growing Seenaryo’s network of philanthropic donors in the UK, proactively identifying potential supporters, as well as managing relationships with 200+ existing high net worth donors and a small number of family foundations.
• Managing Seenaryo’s public email mailbox and being the first point of contact for the organisation.
• Assisting with the production of case for support literature and other relevant fundraising materials.
• Developing and implementing a plan to grow monthly donors and increase their base level donations.
• Contributing to the development of a new fundraising strategy, including ideas for new events, initiatives and audiences in the UK.
• Overseeing donations at live events, tracking and accepting donations by card, cash and cheque.
• Developing a touch points strategy for our philanthropic donors.
• Working with the Head of Finance to track, acknowledge and report donations and provide relevant documentation

EVENT PLANNING

• Leading on fundraising events in the UK, particularly the annual Seenaryo Supper, handling everything from venue research, to overseeing contracts, coordinating volunteers, project managing on the night and guest list management.
• Supporting colleagues with UK theatre events and film screenings, liaising with partners on audience outreach, researching venues and securing speakers.
• Collaborating with the Lebanon and Jordan teams on live events, including fundraising events, conferences, theatre productions.

DATABASE MANAGEMENT

• Managing philanthropic donor records on the CRM.
• Tracking and acknowledging philanthropic donations.
• Managing Seenaryo’s newsletter mailing list.
• Quarterly Gift Aid submissions.

ADDITIONAL RESPONSIBILTIES

As part of an ambitious and growing organisation with a shared mission, the role will also involve engaging with the UK team and wider organisation on other tasks not listed above, within reasonable expectation and in agreement with the Development Officer’s line manager. These tasks can also be developed as part of the role depending on the strengths of the candidate. For example:

• Creating social media content to support fundraising campaigns and UK events.
• Supporting the Head of Communications & Engagement to update and produce content for the website that contributes to donor engagement and fundraising.
• Building media relationships to promote UK events by preparing press releases and developing relationships with journalists.

Essential Qualifications and Experience:

• A BA degree in a relevant field
• Strong written and spoken communication skills, with the ability to create compelling fundraising materials and confidence to speak persuasively with new people from diverse backgrounds
• Excellent organisational and planning skills
• A motivated self-starter who can use initiative and work independently
• An ability to work collaboratively within a small, multi-disciplinary team
• Experience using Microsoft Office and Google Suite (including Excel/Spreadsheets and Powerpoint/Slides), Google Drive and Zoom
• Right to work in the UK
• 1 year of experience within the charity, arts or education sectors (strongly preferred)

Desirable:

• Experience in fundraising, event or campaign planning
• Experience using a CRM/database for donor management
• Previous experience working in an international organisation or with teams across multiple countries
• Graphic design or video editing skills to support communications and fundraising
• Knowledge and understanding of the arts, education, and social impact sectors
• Knowledge and understanding of the political context in Lebanon, Jordan, Palestine, Syria and the wider Arab region
• Knowledge of Arabic

How to apply

To apply, please fill out the application form on our website by 5pm on Friday 28th February 2025. We will contact the shortlisted candidates for interviews after the closing date.

Location: Lancaster Crown and Magistrates Courts

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

The Role
As Team Leader (Court Services) you will be in a crucial role, responsible for the effective delivery of the Witness Service within your court/s.

You will manage, motivate and develop a team of volunteers who support witnesses in their journey through the criminal justice system.

You will also develop and maintain key local stakeholder relationships with a view to promoting partnership working, and enhancing service delivery standards and effectiveness.

Who we are looking for
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

Are you an experienced manager of staff or volunteers looking for a new opportunity? We are looking for someone who is a great motivator and thrives on leading teams to deliver positive outcomes.

We are looking for someone with excellent management and communication skills, who can adapt to and manage change. Experience of working to agreed targets is essential for this role along with working to tight deadlines.

If you would like to apply for the role please demonstrate the following criteria in your cv and cover letter:

1. Proven experience of effectively managing and developing performance of a team of volunteers and/or staff, including recruitment, and supporting staff and/or volunteers in dealing with difficult situations.
2. Proven experience of monitoring and maintaining service delivery of a team against agreed targets, identifying opportunities for improvement and implementing change to achieve this improvement, through effective strategic planning
3. Evidence of having built and developed effective and beneficial working relationships with external and internal stakeholders.

This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

We have been awarded the top charity in Third sectors' employer index, where it's recognised that Citizens Advice is an organization that not only prioritizes the people we serve but also values the wellbeing of its employees.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

Do you relish the opportunity to lead Devon Wildlife Trust’s (DWT) finances and transform its business development capability?

Do you want to be part of an organisation that has a positive impact on the local community as well as the natural environment?

 Are you a great communicator that can translate financial information across an organisation?

 The Head of Finance & Business Development is an exciting new and vital role within DWT. As well as being responsible for the oversight of the financial management and health of DWT and its trading subsidiaries, you will use your business acumen to support the development of business opportunities and bring new capabilities into our financial leadership. 

You will ensure compliance with accounting best practice and financial controls. You will be a strategic thinker, able to rise above the detail to build on opportunities and ensure DWT’s resources are having most impact for nature.

You will be CCAB qualified and you will be confident in growing financial capability right across the organisation.

This is a full-time permanent post based at Cricklepit Mill with the option of working at home for up to 3 days per week.

Interviews are being held on Monday 17 March.

We welcome candidates of all backgrounds and abilities who meet the essential criteria for this role. We are an inclusive organisation that is seeking to involve more diverse audiences in our work.

For further information and to apply for the post, please visit our website.

DWT is committed to the principle of equal opportunity in employment.

Registered Charity Number no 213224