Team Administrator Jobs in Home Based
Location: Remote - Multiple locations
Gloucestershire · Wiltshire · Dorset · Somerset · Cornwall · Devon · BristolHome based in the South West
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 09 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 18 and 21 October 2024
As part of the selection process, you will be required to complete an IT assessment.
Anticipated start date and induction: 02 December 2024
Project Coordinator
£29,269 - £31,364 per annum (full-time) plus 8% pension contribution. £1,290 pa pay rise pending.
Starting salary based on skills/experience
A fantastic opportunity for a community focused individual looking for an exciting and varied role at an established, flourishing and financially stable Oxford based charity. Our culture of inclusion, focus on health & wellbeing, and flexible working models, help ensure that everyone – regardless of background – feels included and can run at their best.
About My Life My Choice
My Life My Choice (MLMC) is a multi-award-winning self-advocacy charity uniquely run by and for people with learning disabilities, founded in 1998. The charity delivers a diverse range of innovative user led projects that enhance and empower the lives of adults with learning disabilities in Oxfordshire. These established projects include a fee earning training and consultancy Professional Services team, the gig buddy and travel buddy schemes, a nightclub, campaigns and self-advocacy groups.
About the role
We are now looking for a committed individual who will enjoy a diverse and challenging role. The role holder will work across a variety of our projects. This includes working with the Travel Buddy Coordinator to ensure the delivery and growth of a high-quality programme of travel support for our membership. Additionally, the successful individual will join the staff team in delivering self-advocacy groups, facilitate Quality Checks (peer inspections of local authority supported homes), and lead our crucial engagement with Oxfordshire County Council (OCC). The work with OCC involves supporting and coordinating our members with a learning disability to effectively contribute and have their voices heard at high level meetings.
This post calls for an individual with excellent project coordination, administration, and communication skills. We need a resilient individual who thrives on regular face-to-face interaction with beneficiaries and is as equally comfortable with professionals across the sector. We welcome applications from candidates with a background in coordinating projects in the charity sector or those who possess transferable skills.
The successful candidate will need to show a passion for empowering and raising the voices of people with learning disabilities.
MLMC not only says it values its staff but commits to them by offering an enhanced pension contribution, a Healthcare Plan (Claim up to £1,650 pa towards dental, optician, health consultations and therapy costs), Employee Assistance Programme, Life Assurance, flexible working with time off in lieu, a weekly fruit basket, a £100 contribution towards a health & wellbeing activity, cycle to work scheme, business mileage rate of 45p per mile, and working from home when appropriate. Free, dedicated staff parking is also available.
Salary: £29,269 - £31,364 pa, plus 8% pension contribution
Closing Date: Monday 28th October 2024 (10am)
Interview Date: Thursday 7th November 2024
Start Date: Monday 2nd December 2024 (but negotiable)
To Apply: Please send us your CV (max of two sides of A4) and a covering letter (max of two sides of A4) matching skills/experience to the Job Description and Person Specification. Job description can be downloaded from our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note that this advert will be open on a rolling basis dependent on the success of applications, and interviews will be taking place as applications come in. We recommend applying promptly if you are interested.
Location: Flexible with some paid travel to London (if based outside of London)
A little bit about the role
We seek a graduate with excellent communication skills for our Recruitment team. You must be able to manage data, multitask, and adapt to dynamic environments. Enhance Frontline’s social worker training selection process with autonomy and a commitment to continuous improvement.
The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.
We think the internship at Frontline is unlike other internships. You’ll be given plenty of opportunity to develop key skills for your future career, while also holding a core role within the team. You will be joining us at our busiest time and so will have day to day coordinator responsibilities throughout the year. This makes it a great first step into your career as you’ll have real practical examples to take forward. You will work with the Selection Manager and Selection Officers to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout.
Some key responsibilities include:
- Facilitate at Approach Social Work assessment centres, supporting assessors and sharing responsibility for ensuring days run smoothly and consistently
- Manage the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors)
- Act as first point of contact for candidates experiencing technical difficulties with IT systems used as part of selection process.
Please note that this is a fixed-term contract for 8 months, starting September 2024
A little bit about you
The role would suit a recent graduate with experience in event planning, logistics coordination, or customer service. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important Information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.
The client requests no contact from agencies or media sales.
Claire House Children's Hospice helps seriously and terminally ill children live life to the full by creating wonderful experiences and bringing back a sense of normality to family life. By providing specialist nursing care and emotional support, we help families smile again when life couldn't get any tougher.
We are looking for an exceptional Purchase Ledger Assistant to join our finance team on a permanent basis to support our finance processes. This is an excellent opportunity to be part of a meaningful organization that positively impacts children’s lives.
As a Purchase Ledger Assistant at Claire House, you will:
- Report to the Financial Accountant.
- Be responsible for the Purchase Ledger Function, including supplier payment runs, ad hoc supplier payments, and administration of the invoice and credit card systems.
- Monitor finance email boxes to ensure prompt responses and timely query resolution.
- Support the handling and counting of donations and facilitate their handover to cash collection services.
- Assist the Finance Team with daily and monthly tasks to ensure the smooth running of the department.
We are looking for someone with:
- Experience in purchase ledger and knowledge of SAGE 50 accounts.
- Understanding of accounting principles (preferably part AAT qualified).
- Strong IT skills, including a good working knowledge of Word and Excel.
- Excellent planning and organizational abilities.
- Effective communication skills, both verbal and written, with the ability to work well with individuals at all levels.
- Initiative and the ability to work independently.
- Good interpersonal skills and a commitment to Claire House’s objectives.
- A belief in the value of volunteers and a multidisciplinary approach.
- An understanding of the importance of confidentiality.
What we offer:
- 27 days annual leave (with additional bank holidays).
- Pension scheme. (NHS pension scheme available to active members).
- Life cover.
- Free access to an Employee Assistance Programme (EAP) and counselling services.
- Free car parking.
- Free eyesight tests.
- Opportunity for hybrid working upon completion of the probationary period.
If this sounds like the position you’ve been searching for, please visit the Claire House website for more details, including the job description and application form.
We actively encourage applicants from diverse backgrounds. At Claire House, we value individuals from all backgrounds and are committed to diversity and inclusion, regardless of age, disability, gender reassignment, sex, marital or civil partnership status, pregnancy and maternity status, race, religion or belief. We believe that these differences contribute to a productive environment where everyone feels valued.
For further information or to discuss the vacancy, please contact:
Katie-Jane Williams. Contact details can be found on the advert on the Claire House website.
Closing date for applications: 29th September 2024 (midnight)
Interviews will be held: 4th October 2024
Prior to formal interviews, there will be an informal phone call/ Teams chat to help candidates learn more about the role and the organization on the 2nd October 2024.
Please note, only applicants shortlisted for an interview will be contacted.
This role is subject to a DBS check. Claire House's recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.
The client requests no contact from agencies or media sales.
Are you a skilled communicator with a passion for customer service, an attention to detail, and an ability to support teams to deliver amazing results? Are you looking for a role that makes a tangible difference to the lives of others in an environment where you can personally grow and succeed?
At Birmingham Women’s and Children’s Hospital (BWC) Charity, we believe there’s always more we can do for our women and sick kids. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We are looking for an ambitious, passionate and confident individual to join our charity. An integral role, you will provide operational, administrative, account management and customer service support and build and maintain long-term relationships with our charity supporters
To be successful in this role you will:
- Have previous experience in a busy sales, fundraising, or customer facing role
- Experience of providing exceptional customer service to internal and external customers
- Excellent verbal and non-verbal communication skills, both face to face and over the phone
- Strong written communication skills, including in emails and the creation of materials
- Excellent time management skills with the ability to balance multiple demands and priorities
- Friendly, approachable and empathetic to others needs
- Be self-motivated, independent, and target-driven
- Be a driver with a full clean driving license, and own a car preferable
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
The closing date for return of applications is midnight 3rd October Interviews will be held in Birmingham on 9th October . Please note, we will close applications early if we receive sufficient applications.
The client requests no contact from agencies or media sales.
About the Role
This role will play an active part in driving forward our exciting fundraising campaigns, events and community relationships. This involves a wide-range of tasks which will vary day by day, from helping at on-site events to the distribution of marketing materials, and from taking minutes to building good relationships with local supporters (including schools and universities, local groups and businesses, community champions and participants in challenge events).
We’re looking for someone who has a passion for great event experiences and customer service, is proactive and organised, adaptable, collaborative and solutions focussed.
The ideal candidate will enjoy:
- Making a difference – each campaign, event and relationship provides significant funds and awareness that will help provide homes, jobs, food and support to help people break the cycle of homelessness.
- Making it happen – getting stuck in, using problem-solving skills and a can-do attitude while maintaining the highest professional standard with good attention to detail.
- Building positive relationships, working with colleagues and supporters to maximise engagement.
This position will suit someone interested in a career in events or fundraising. The role will report into the Corporate Partnerships and Community Development Manager, working closely day-to-day with the Events specialist, Senior Executive for fundraising and challenges, and the wider Fundraising and Marcomms team.
About Social Bite
Our vision is a society where no one should have to be homeless.
We are a charity and social business providing homes, jobs, food, and support to empower people to transform their own lives. We challenge the status quo by pioneering solutions that create lasting change.
We began as a small sandwich shop in Edinburgh in 2012, offering jobs and free food to people affected by homelessness. We’re now expanding our projects across the UK, on a collaborative mission – a movement to end homelessness.
We help people break the cycle of homelessness through innovative supported employment programmes (Jobs First) and housing solutions (Social Bite Villages) and give out over 165,000 items of free food year-round through our coffee shops and community networks.
We build lasting relationships, because we believe that through positive connections people can transform their lives. We use food, homes, and jobs as tools of engagement that can enable everyone to reach their potential. Our national and global campaigns have shifted the cultural dial on homelessness and our work has been championed by George Clooney, Leonardo DiCaprio, Sir Chris Hoy and the Princess of Wales. A number of our team have been homeless themselves.
Thank you for your interest in this role! We’d love you to apply.
We're looking for two proactive & passionate individuals to join our Housing Advice team to deliver an effective housing advice and advocacy service to young people accessing our day centre.
You will be working within our Housing team to deliver an effective advice service for young people. You should be experienced in delivering housing advice within a youth and community or other relevant setting, of supporting clients with multiple and complex needs, and have a proven track record of referring and progressing vulnerable people into suitable accommodation. There are two roles available.
Key details
- Contract type and hours: Permanent. The role is full-time, 35 hours per week Monday to Friday. Some work over the Christmas period will also be required.
- Salary: The starting salary for the role is £31,200. The salary scale is £31,200 to £34,736 pro rata.
- Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR.
- Application deadline: 9am, Friday 4 October 2024 *or earlier if enough applications are received, so apply as soon as possible*
Key objectives:
- To deliver an effective Housing Advice service to young people accessing New Horizon Youth Centre, carrying out thorough assessments of need and enabling young people to move on into independence.
- To maintain and build a network of relationships with relevant external agencies and internal specialists.
- To increase accommodation options for young people, both through NHYC’s own projects and with external partners and make appropriate referrals into accommodation and external specialist services.
Reporting to: Service Manager and Head of Services (Housing)
Main tasks and responsibilities
Young people's services
Delivering a housing advice service to young people with multiple needs. This will include:
- Working to ensure young people receive a high-quality service from the point of registration to move-on. Taking a hands-on approach to dealing with complex or difficult cases.
- Carrying out thorough needs assessments with young people accessing the service in order to refer young people into appropriate accommodation and to external specialist services.
- Providing young people with expert advice and guidance relating to their housing situation. Monitoring and evaluating young people’s progress.
- Engaging other relevant external partners, able to provide accommodation and other move on opportunities to young people.
- Referring young people to other internal New Horizon Youth Centre teams in order to support their progression, including Health, Youth Work, Outreach and Jobs, Education and Training.
- Providing advocacy and referring young people to a wide range of specialist external advice services including around advocacy, substance misuse, mental health, immigration, counselling, financial/debt advice, and legal services.
- Attending regular briefings, team meetings, reflective practice and clinical supervision, both with NHYC and project partners. Ensuring that Health and Safety or safeguarding issues are addressed at all times.
Sharing best practice
To proactively share best practice with internal and external stakeholders in order to maximise the impact of the work of NHYC. This will include:
- Identifying and acting to maximise NHYC’s profile by seeking out and responding to opportunities with specialists and agencies who might offer resources, funding, or individual services relevant to client needs.
- Promoting and representing NHYC at relevant forums, meetings and events.
Information management
To produce and maintain accurate and useful information in a range of formats in order to promote effective service delivery and evaluation. This will include:
- Recording all contacts with clients appropriately and maintaining all relevant files and recording systems.
- Producing written reports in a variety of formats to meet the requirements of NHYC, external service providers and funders, e.g., project reviews and assessment reports.
- Inputting and extracting information from client monitoring systems and other accounting and database systems. Utilising other relevant software for the production of reports.
- Being self-servicing in day-to-day administration, and following team and NHYC’s administrative procedures.
Reviewing personal and professional development needs
To be proactive in reviewing and evaluating own performance and identifying and acting upon areas for improvement. This will include:
- Reviewing and evaluating own performance to identify strengths and areas for development. Identifying own learning/development needs and opportunities.
- Undertaking development and training opportunities and being responsible for obtaining maximum benefit through review, reflection and practice.
- Taking a proactive approach to supervision including regular line management supervision, team meetings, team reflective practice and clinical supervision.
Other
To contribute positively and constructively to the development of the team, the service and the centre. This will include:
- Covering for other members of the team where necessary.
- Following NHYC’s policies, procedures and performance expectations in all functions of the post.
- Undertaking as required any other duties compatible with the level and nature of the post and/or reasonably required by the Service Manager, Head of Services, Director of Operations or CEO.
Application deadline
9am, Friday 4 October - or earlier if enough applications received
The client requests no contact from agencies or media sales.
Could you be the highly motivated individual we're looking for?
This post is fixed term maternity cover. We are looking to recruit a Project Worker in our Transition to Independent Living and Training Flat team at the Barnardo's Swansea Service, Barnardo's Cymru Western Bay Locality.
What is Barnardo's Swansea?
At the core of all Barnardo's Swansea Services we recognise the importance in building children and young people's self-confidence, resilience and emotional wellbeing.
Our services include:
- Bloom - Life coaching and befriending
- Supported Lodgings – providing supported accommodation with a host family
- Transition and Training Flats Service – independent living experiences and life skills support
- Barnardo's Wellbeing Service – emotional wellbeing support for children and young people aged 9 to 17 years
As part of the Transition Training Flat Service you will undertake direct, planned and structured one to one and group sessions with young people. Working toward distinct outcomes you will support young people to reach their person-centred goals in a trauma-informed way.
Key elements of the service include:
- Group work promoting independent living skills to young people in preparation for their ‘move on' housing options. This will include delivering accredited Independent Living Skills programmes, facilitating visits to accommodation providers, as well as providing opportunities to develop practical skills such as cooking, budgeting, cleaning and bill paying in a home environment
- Support for those at risk of homelessness or those at risk of placement breakdown, for young people aged 16+. This is targeted one-to-one support for those young people who may be experiencing instability in their accommodation or placement.
- This service will provide young people aged 16+ with an independent living experience in order for them to better understand their accommodation needs and options. Intensive individual support will be provided to those young people accessing the training flats (includes evening and weekend working).
What does the Job Role involve?
Your duties will include:
- This service provides support to young people from 9am until 8pm Monday to Friday and from 10am until 6pm on weekends.
- The service requires flexibility of work as we support young people around their needs. This means rota working including the evenings and weekends.
- Working with young people and professionals to develop agreed support plans.
- Delivering accredited group work programmes in the areas of Independent living and tenancy readiness.
- Visiting and supporting service users in their placements providing support to young people and their carers.
- Visitingyoung people accessing the training flats on a regular, planned basis. Undertaking entry/exit tasks, safety and welfare checks as well as responding to emergencies and crises that may arise within service hours.
- Supporting young people to ensure they are aware of their accommodation options and entitlements in readiness for move on. This will include assisting young people to complete benefit applications, offering support through appeals as well as supporting service administrators with the monitoring of data.
- Supporting young people to integrate into their communities and to encourage participation in community events and activities.
- Tracking a young person's support journey through the use of outcomes scoring. To discuss, score and record outcomes, implementing a young person-centred approach.
You will have (essential criteria):
- Knowledge of the issues affecting young people particularly those who have been ‘looked after', are care leavers, or are homeless/threatened with homelessness.
- Experience of direct work with young people in a relevant setting.
- Experience of creating tailored support plans with young people and demonstrating the positive outcomes achieved.
- Experience of delivering group based sessions such as issue-based workshops and independent living skills programmes.
- Experience of managing a workload and prioritising competing demands
- The ability to travel independently to meet the requirements of the post.
Additional Information:
You must demonstrate in your application that you currently use the skills outlined above, and those in the Job Description/Person Specifications, or have used them previously in employment, education, training, volunteering etc.
Although this contract has a fixed term status currently until 31st March 2025 funding is awarded annually and we are waiting to find out if funding will continue past this date. Should continuation funding be received, the post will be extended to 11th July 2025.
Your main office base will be at Barnardo's Swansea, Penlan but you will be expected to work locally.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Male Residential Support Worker (this is a live-in role)
Responsible to: Senior Support Worker
Responsible for: Young people living in the accommodation (4 young people aged 16 – 18 years old seeking asylum in the UK).
Location: This is a live-in, residential role based in a supported accommodation home in Loughborough. Some work will be based in our office buildings.
Hours: 25 hours per week on duty – this is a mixture of day, evening and weekend shifts. Two days a week will be off duty.
Leave: Two nights a month can be taken as nights away from the home. This in addition to annual leave allowance. Annual leave - 33 days (converted into hours) pro-rata for number of hours worked
Salary Band: £24,150 - £27,760 per annum pro rata. Equivalent to £16,100 to £18,506 for 25 hours a week.
Benefits in kind: Rent-free accommodation, including Wi-fi, gas, electric and council tax bills.
Contract: Permanent
Start Date: Immediately
Overall Purpose
To provide advice, assistance and support to young people in the home, as a key member of the Support Team, delivering Baca’s service in line with our Vision and Values. The role includes a consistent adult presence in the home. To attend to their practical and emotional needs whilst supporting the development of living skills. To teach them how to manage and look after a home in order to keep it safe and hygienic. To build trusting relationships within the home to enable young people to feel safe and cared for. To act as an excellent role model and to work closely with them and their Support Worker to enable them to make good progress towards independence.
Specific Duties & Responsibilities
- Welcome newly arrived young people into the accommodation, helping them feel safe and able to rest; with compassion without discrimination of age, race, colour or behavioural issues.
- Actively support young people to make progress and develop in the following outcomes; physical wellbeing and emotional wellbeing; personal safety; education and learning; employment and training that is safe and suitable; social engagement (being part of the community and activities outside of the home)
- Be an excellent and positive role model, offering advice, guidance and assistance and consistently modelling behaviours in line with Baca’s values.
- Using Baca’s progress plan, train all young people in living skills and looking after a home such as washing, personal safety, cleaning, cooking and food safety, food shopping and budgeting.
- Providing emotional support at times of difficulty, anxiety or stress.
- Encourage young people settle into and support them to maintain a healthy routine which will include regularly attending education and social activities.
- Act as a co-keyworker for the young people to ensure that their support plans and progress are up to date and that all their needs are being met.
- Enable young people to live with positive values and good boundaries by challenging any unhelpful or unsafe behaviours and encouraging safe and positive behaviours.
- In accordance with the guidelines on Safeguarding and Health and Safety policies, to accept responsibility for working within these guidelines and report any concerns.
- Work collaboratively with the rest of the Rebuild Team to ensure all young people are safeguarded and supported to rebuild their lives.
- Take responsibility for keeping the home clean, by consistently role modelling to and training young people.
- Maintain very good communication with relevant members of the Rebuild Team and relevant social workers
- Ensure regular appropriate reporting requirements are consistently met, meeting regulations set out by Ofsted.
- Complete and update all admin work as part of the role such as month end reports and support plans on time and in a consistent manner.
- Playing an active role in developing knowledge and understanding in areas relevant to the role and especially in the areas of asylum and refugee law, trafficking, supporting separated children and the cultures of different nations relevant to Baca.
To work as part of the team
- Be a role model, leading by example in practicing the Values of Baca.
- Actively participate in the delivery of the aims and objectives of the organisation working collaboratively with colleagues to achieve them.
- Demonstrate curiosity and willingness to learn by be willing to give and receive feedback on performance with colleagues and managers.
- Play an active and supportive role within the organisation.
- Actively participate in team meetings, making a positive contribution to enable young people outcomes to be achieved.
- Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca’s Confidentiality statement and Data Protection Policy.
- Treat all staff and young people fairly and without prejudice, in line with Baca’s Equality and Diversity Policy.
- Consistently outwork the correct procedures for dealing with any safeguarding incidences or concerns, in line with Baca’s Child, Vulnerable Adult Protection & Safeguarding Policy and whistleblowing.
- Adhere to all Baca’s policies and procedures.
Personal Specification
Baca is looking for a Support Worker who is passionate about seeing unaccompanied young refugees achieving their potential and rebuilding their lives for a better future. The successful applicant will have a personal style that is in line with Baca’s vision and values. They will live in the new arrival house and make it their home. They will be a good self-starter and have excellent interpersonal skills with the ability to inspire our young people to be the best they can be. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very approachable, enjoy working as part of a wider team but also able to manage their own time and workload. Someone who is supportive, approachable, responsible, reliable, personable and willing to set boundaries in line with Baca’s values.
This is a frontline role that will need the successful applicant to be working closely with young people in their houses and will need access to transport young people to different appointments, meetings and activities.
An enhanced DBS check will be required. Shortlisting and interviews will take place as and when applications are received.
Please note: We cannot offer sponsorship for this role as Baca is not on the Home Office list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Volunteer Assistant will support the Volunteer Manager in daily operations related to the management and coordination of volunteers. This role is crucial for maintaining the efficiency and effectiveness of our volunteer programmes, contributing to our mission of serving Humanity.
This position is open to both full-time and part-time applicants.
About the Role:
- Assist with the development and maintenance of volunteer application packs.
- Support the recruitment of volunteers across the organisation.
- Ensure accurate record-keeping of volunteer information in compliance with the Data Protection Act and GDPR.
- Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
- Network with external institutions such as schools, colleges, and community organisations to expand the volunteer pool.
- Monitor and ensure the health and safety of volunteers during campaigns and activities.
About You:
To be successful in this role, you will need:
- Experience handling sensitive information, knowledge of confidentiality best practices, GDPR compliance, and safeguarding protocols.
- Experience working in a diverse team.
- Ability to supervise, mentor, and motivate volunteers or staff, ensuring high levels of engagement and performance.
- Good interpersonal, communication skills with an approachable personality with stakeholder (internal and external).
- Excellent time management, reliability, and organisational skills, proven ability to manage multiple tasks simultaneously.
- Ability to develop and maintain strong relationships with key stakeholders, enhancing collaboration and program success.
Why you should apply:
Join Muslim Aid as a Volunteer Assistant and support the Volunteer Manager in managing and coordinating volunteers. Your role will be key to maintaining our volunteer programmes' effectiveness, directly contributing to our mission of serving humanity. If you’re passionate about making a difference and want to work in a values-driven environment, this role is for you.
Benefits you will enjoy working for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
About the job:
Earlier this year, we built a brand-new events function, and we’re looking for the final member to join this small but perfectly formed team of professionals (team consists of a Senior Events and Sponsorship Coordinator, and two Events and Sponsorship Coordinators).
If you have some events and/or sponsorship experience and are looking to develop your career in a friendly yet fast-paced environment, then this is the role for you. It’s a great time to join the team – we’re about to open bookings for two brand new conferences taking place in March next year and have many more events in the pipeline.
As well as working on our own events, you’ll support our presence at a packed calendar of sector events. There’s a lot to do, and that’s what keeps the job interesting - one day you may be on a site visit for a new event we’re planning, and the next you’ll be booking travel and accommodation for our senior leadership team to allow them to represent the ETF at an external conference.
The events function sits within a larger marketing team, so there are lots of people to meet and learn from. You’ll be busy, but you’ll also be able to develop your skills in a supportive environment where we encourage new ideas, celebrate our successes, and share our expertise and experience with each other. All of this as well as a range of benefits – think generous annual leave (plus extra at Christmas), hybrid working, access to a comprehensive staff wellbeing programme, volunteering leave and more.
(This role requires at least one day a week in the office in Victoria, London, and overnight stays as necessary to attend events.)
Your profile
To assist in coordinating and project managing a varied portfolio of events, including an annual member conference, internal staff events, roundtables, and a range of face-to-face and online events as well as overseeing the ETF’s presence at sector trade shows and conferences.
To work with the events manager to proactively seek impactful speaking and sponsorship opportunities to help build the profile and raise awareness of our work within the FE and Skills sector.
To track the events budget, including regular reporting and tracking on spend.
To produce corporate display materials and collateral for events, giving consideration to sustainability, and working closely with the marketing team to ensure brand guidelines are upheld.
To contribute to the quality review process for contract-specific events.
The successful candidate will have:
- Excellent organisational skills; able to demonstrate capability in multiple task management, prioritise workload and evidence of success in delivering outcomes to agreed timescales and tight deadlines.
- Strong IT Skills, Microsoft Office packages (word, PowerPoint, Excel and Outlook)
- Solution orientated – problem solver, flexible, adaptable & resilient
- Strong interpersonal skills with the ability to communicate and work effectively across teams and with a variety of people both interview and external to the organisation.
- Experience of project managing activities or events from inception to delivery
- Good attention to detail with the ability to monitor, review and support tasks.
If you would like to receive a full job description for this role, please click here.
If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application.
Applicants should apply by submitting a CV and cover letter (2 pages maximum), outlining how you fulfil the requirements of the person specification.
Information
- Starting Salary: £30,850 per annum to start, with service and performance related progression
- Contract type: Permanent
- Location: London, Victoria/Hybrid (the role requires at least one day in the office in Victoria)
- Deadline for applications: Midday 4th October 2024 (ETF reserve the right to close this vacancy earlier than advertised date).
Benefits
• Generous holiday entitlement (30 days, excluding Bank Holidays)
• Pension Scheme (Employer = 6% / Employee = 2%)
• Life Assurance (4 x basic salary upon death)
• Employee Assistance Programme
• Staff Training & Development
• Work-life balance policies / Flexible Working / TOIL
• Volunteering leave - 5 days in total – 3 days paid, 2 days unpaid
• Generous sick pay
• bYond earn up to 15% when you shop at over 80 UK retailers
• Extras Discounts - great savings over 100 brands including, M&S, ASOS, Nike and many more
• Flu vaccine vouchers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team in Manchester and Greater Manchester. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays, pro-rata
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us via our website for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 5pm on 02/10/24
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Want to know more about VoiceAbility and the role?
Please follow the link to our website.
We look forward to hearing from you.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working under the guidance of the West Yorks Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas of the West Yorkshire ODN network. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.
This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.
The client requests no contact from agencies or media sales.
Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.
If you enjoy working with people from different walks of life and backgrounds and thrive on making a positive impact within local communities, then we would like to hear from you.
This role involves supporting the implementation of the resident involvement strategy and ‘Resident Voice’ activities to ensure their success, whilst ensuring resident scrutiny and influence is central to improvements and service delivery. You will plan and oversee a range of activities and events, whilst building relationships with both residents and staff to ensure the successful delivery of our resident involvement strategy. You will be also supporting the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
The ideal candidate will have a strong background in working with local communities to achieve positive results, along with experience in housing, customer-focused service delivery, or administrative roles. They should possess excellent interpersonal, organisational, and negotiation skills, with a proven ability to prioritise tasks effectively. Strong proficiency in IT, exceptional customer service, and both written and verbal communication skills are essential, including the ability to convey information clearly, fluently, and concisely.
Job Purpose
- Support the implementation of the resident involvement strategy.
- Drive the implementation and success of ‘Resident Voice’ activities ensuring resident scrutiny and influence is central to improvements and service delivery.
- Plan and oversee a range of involvement activities and events
- Support the resident scrutiny panel to analyse performance information and carry out reviews of service areas.
- As well as working with residents, you'll be building relationships internally to ensure the successful delivery of our resident involvement strategy and buy-in from all staff, so you'll need to be someone who can build a great rapport with people.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
The client requests no contact from agencies or media sales.
This is a new and exciting role in Refuge, and the post holder will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. The post holder will be based within housing teams for three days a week, to help facilitate.
- Close working relationships with Housing colleagues
- Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
- Specialist support for survivors at the moment of crisis
- Provision of advocacy; supporting survivors to access safe accommodation
- Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager
This recognises that many survivors will approach Housing at moments of crisis, when they are either considering fleeing, or have already fled.
The housing IGVA will carry a caseload of survivors and their children that require additional support. They will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children.
They will empower survivors by providing them with emotional, practical and personal welfare support. They will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
The job involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.