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Senior CfD Counsellor

Stevenage, Hertfordshire (On-site)
St Albans, Hertfordshire
Hemel Hempstead, Hertfordshire
Watford, Hertfordshire
£30,500 per annum, pro rata
Part-time (Between 3 – 4 days per week.)
Permanent
Job description

We are recruiting a Senior CfD Counsellor to join the Hertfordshire NHS Talking Therapies Service.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we want to hear from you.

Job title: Senior Counsellor (CfD) x2
Reference Number:
268
Salary scale: £30,500 per annum, pro rata
Contract: Permanent
Reports to: Senior Clinical Lead & Counselling Manager
Based: One of our 7 Hertfordshire countywide wellbeing centres, base to be agreed.
Work Pattern: Between 3 – 4 days per week. (Hours and days to be agreed within the range of a 7 day week and service operational hours of 7:30am - 9:30pm)

About the Project

Hertfordshire Mind Network (HMN) is a leading countywide provider of wellbeing services.

We are commissioned by Hertfordshire County Council as one of the providers of Counselling for Depression (CFD) for Hertfordshire NHS Talking Therapies. Referrals are received directly from the GP or HPFT Wellbeing Team and are for Hertfordshire residents aged 16 and above, experiencing mental distress in relation to common mental health problems, such as anxiety and depression.

We also offer an affordable counselling service, Talk It Out, providing short term general counselling for up to 10 sessions. Counsellors under this service are volunteers and are either trainees in placement, or qualified.

We offer a flexible blend of face-to-face, online and telephone sessions and will be developing a new group counselling offer.

About the Role

A new opportunity for two Senior CFD Counsellor roles has been developed due to the expansion of the service. This post is integral to the continuous delivery of our counselling services and will provide further clinical support and day to day oversight to ensure the smooth running of the services. The postholder will work flexibly across the county, dependent on service needs, holding their own NHS Counselling 1:1 caseload and delivering group counselling either face to face from one of our Centres across Hertfordshire, online, or via telephone.

They will conduct initial contacts with clients, carry out counselling and risk assessments and allocate appropriate clients to volunteer counsellors for the Talk It Out service.  They will support the counsellors and wider team with any clinical concerns, or safeguarding and ensure that they have a positive, supportive, safe and robust experience of working within a counselling service.

The postholder will use their initiative to manage service demand and work with the Counselling Manager to report on the service’s performance, impact and evaluation. They will keep timely, detailed and accurate records, following organisational processes diligently. They will also ensure any concerns regarding clients accessing the service are escalated and managed efficiently, keeping the client at the centre of their decision making and ensuring that they receive a caring and supportive experience during their journey through the service.

Practical requirements for the Role

  • Up-to-date Enhanced Adult and Child DBS check
  • Proof of suitable level of qualifications as outlined in the person specification
  • Proof of suitable registration with relevant professional body as outlined in the person specification
  • Details of current clinical supervisor, who meets the supervisor criteria for the Service
  • Current driving licence, car and business insurance

We offer:

  • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
  • An additional day of leave each year for your birthday following completion of probation period.
  • Ongoing training relevant to your role.
  • An Employee Assistance Programme.
  • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is Monday 7 April 2025.
Interviews to be held on Monday 14 April 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Posted by
Hertfordshire Mind Network View profile Organisation type Registered Charity Company size 51 - 100
Posted on: 25 March 2025
Closing date: 07 April 2025 at 19:00
Job ref: 166937_MD
Tags: Administration, Advice / Information, Communications, Social Care / Development, Counselling, Operations, Bereavement Support, Customer support, Database Management, Education, Health / Medical, Helpline, Mental Health, Mentoring / Coaching, Monitoring and Evaluation, Psychology / Therapy, Public Health, Safeguarding, Wellbeing, Social / Support Work