Head of Communications

The Talent Set are delighted to be working with Helpforce to recruit their Head of Communications. The charity offers a flexible working environment, with remote working, and an expectation to attend monthly team meetings at their London office.

This is a truly forward thinking, innovative and mission led charity punching well above its weight, leading practice and ideas about the best way volunteers can support our health service. It could not be a better time to be joining them. 

 You will need to be creative and experienced in directing integrated campaigns and teams across most marcomms disciplines, including PR and with some experience of working with policy and public affairs to influence at national and regional level

We are looking for someone with a strong track record at a senior level. This doesn’t have to be in health and social care, but you'll need to have that commercial edge to understand new sectors quickly and translate the charity’s mission to accelerate the growth of volunteering in health and care into compelling messages to secure new business and influence change.

Key Responsibilities:

•    Develop and implement a comprehensive overarching marketing communications strategy to clarify, build and maintain Helpforce’s brand and position. 
•    Plan and deliver external multi-channel communication campaigns, and work with the Comms team and any external suppliers to ensure all campaigns are delivered strategically and effectively. 
•    Build and maintain strong relationships with media outlets, influencers, and key stakeholders. 
•    Commission and manage specialist agencies and freelancers – including policy, PR, website/digital and design – and ensure their contribution aligns with our strategic/business objectives. 
•    Support colleagues across Helpforce in their effective and strategic communication with stakeholders and audiences, including developing the CRM (Salesforce). 
•    Work with the Comms team, colleagues, agencies and freelancers to create compelling content for the website, social media, newsletters, blogs, press releases and other communication materials and assets. 
•    Collaborate with and support other teams to ensure consistent messaging and brand alignment. 
•    Monitor and analyse communication performance, to support a culture of continual improvement. 
•    Ensure you and the Comms team stay up to date with industry trends, best practices, and emerging technologies. 


Person Specification: 

•    A track record in creating and leading successful integrated, multi-channel marketing communications campaigns. 
•    The ability to think strategically while also being directly involved in content creation. 
•    The ability to come up with creative ideas that capture the media and other target audiences’ interest and secure coverage/engagement. 
•    Strong media relations experience. 
•    Exceptional written and spoken communication skills 
•    Good understanding of how to create compelling content for different audiences and capacity to brief relevant in-house or external specialists to deliver what’s needed. 
•    Ability to get to grips with a complex area of policy and practice, like healthcare, quickly. 
•    Experience of effective stakeholder communication and engagement. 
•    Strong interpersonal skills, especially the ability to provide wise and credible counsel to senior colleagues, and your peers and team. 
•    Excellent project management skills with the ability to handle multiple tasks and deadlines. 


To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.