MLR Service Coordinator

The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors.

The expertise of the Foundation is renowned in the field. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist therapy, medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Survivors of human trafficking, benefit from HBF’s counter-trafficking programme of support.

The Role

The role involves managing the effective administration of the Medio-Legal Report Services including liaising with our medico-legal report writers, with instructing solicitors and with clients. It involves scheduling appointments, preparing the documentation to be provided to the writers and dispatching the final reports.

It will involve managing MLR doctors and recruitment and management of volunteers to support these functions, in order to ensure the smooth processing of referrals for medico-legal reports and robust production of these, from the point of acceptance to delivery and invoicing.

EQUAL OPPORTUNITIES

The Helen Bamber Foundation and Asylum Aid is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.

As is the nature of work in this sector, the role will expose the postholder to traumatic and distressing material and, whilst they will be supported by their line manager and the surrounding team, they should also be able to demonstrate knowledge of the self-care principles needed to manage working in an intense work environment and be able to collaborate in the dissemination of those principles to other members of the team.

Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.

Please submit an up-to-date CV and covering letter by Monday 29th July. Your application should outline your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification. Interviews will be held on an ongoing basis. Formal interviews will be held during the week of 5th August.

Please state in your covering letter when you would be available to start the role.

For any queries about the role, please direct them to Kat Hacker, Director of Legal Protection & Client Services. Please refer to the job description for contact details. 

We regret that we can only respond to applicants who make it to the interview stage. No agencies.