Healthwatch Community Engagement Volunteer in Birmingham

Help us ensure that we enable every community across Birmingham to feedback on their experiences of using Health and Social Care services. Support Healthwatch Birmingham to reach out into communities in our city, listen to diverse and vulnerable groups, and help make their voice known.

Community engagement will take place across all 10 districts of the city (support with travel arrangements and costs will be provided) and will involve working as part of a small team. Work will be carried out at different venues and locations including:

• Service user support groups, steering groups, meetings etc. accessed via our Third Sector partner organisations.

• Events: freshers fairs, open days etc.

• Public Venues: Hospitals, GP surgeries, Community Centres etc

Tasks include:
• Collect people’s experiences of health and social care services, at focus group meetings and events.
• Help ensure those who are at risk of health inequalities are listened to, involved, and empowered to help influence better services
• Supporting investigations guided by our research team.
• Promoting Healthwatch Birmingham within the community and raising awareness of our services.

WHAT ARE HEALTHWATCH BIRMINGHAM LOOKING FOR?

• Are passionate about working with the public in community settings and have a desire to improve health and social care services.
• Are enthusiastic about the work of Healthwatch Birmingham.
• Are interested in developing a career in health and social care and/or community work.
• Are able to communicate and work with a wide range of individuals.
• Can proactively approach individuals, building rapport and conversation.
• Are interested in ensuring that everyone’s stories are listened to and shared.
• Are keen to learn more about their local community and broaden their knowledge of health and social care systems.
• Understand diversity and are flexible in their approach to meeting the needs of a wide range of individuals.
• Want to promote equality and improve the health and wellbeing of their local community.

NB. Community Engagement Volunteer roles are subject to a DBS check.