Business Development Manager

Business Development Manager

35 hours per week

£36,000 PA

3% contributory pension

25 days holiday pro rata per annum in addition to public holidays.

The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU.  Occasional remote working may be offered either permanently or ad hoc with the CEO's prior agreement.    

3 months probation

On the job training will be provided at all times to help develop your skills and knowledge. 

After successful completion of probation, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey.  Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to a course tutor for feedback.  Headway Surrey will provide 2 hours a week paid study time.  The course should be completed within 6-12 weeks.

Training on Headway Surrey’s CRM database, Charitylog will be given.

A clean driving licence must be held.   Car mileage allowance for travel to meetings in connection with work

JOB PURPOSE:   

The main purpose of the role is to:

• Be part of Senior Management Team (SMT), attending weekly SMT meetings.
• Lead the development of an income generation strategy and the development, implementation and monitoring of income generation plan, including all fundraising initiatives, grant applications and other initiatives.
• Work with the Services Manager to obtain metrics on existing services and Finance Manager for costings and make recommendations to CEO to continue, modify or stop services.
• Work closely with the Services Manager to develop new services, including detailed market strategies and pricing plans. Obtain funding to implement new services.
• Develop Marketing & Communications Plan; implementation, collateral, brand, generate and nurture leads.
• Identify new prospects and collaborations and implement.
• Oversee social media and website activities
• Networking and build external relationships, to benefit key strands of income generation, client referral and volunteer support
• Manage hospital Link Worker and connected volunteers.
• Development of Fundraising Plan; development of all fundraising initiatives and grant applications; implementation and monitoring of grant applications and fundraising initiatives. Liaise with freelance fundraiser.
• Produce, monitor and review performance metrics and income for use with fundraising and marketing. 
• Deputise for CEO as and when required

The Business Development Manager will play a key role in achieving Headway Surrey’s objectives to achieve our vision and mission:

Vision - To be known as the go to place for acquired brain injury in Surrey.  Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.

Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.

Experience:

• Proven track record of success in business development, sales, fundraising and marketing.
• Proven track record for generating revenue through new business development.
• Proven track record of managing fundraising staff and volunteers to securing funding.
• Experience of writing and implementing Fundraising, Marketing and Communication Plans.
• Experience of building effective and productive relationships with a range of stakeholders, preferably spanning the voluntary, corporate and statutory sectors.
• Successful track record of staff and resource management experience in delivery objectives.
• Proven ability to engage and influence at senior level.
• Experience of representing and promoting organisations in public forums and meetings with internal and external stakeholders.
• Experience of building partnerships – developing and maintaining successful working and business relationships with stakeholders and clients.
• Experience of project planning and delivery, including monitoring and evaluation, and working to targets.

In addition, experience of speaking and presenting to stakeholders.

INITIALLY                     

To undertake an induction program given by the CEO. Observation of sessions, training on CRM, telephone system and other processes/systems.

OTHER TASKS                                

To provide occasional support in the wider administration duties of the organisation as directed by the CEO.

Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.  Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

How to apply

For an informal telephone discussion ring

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Application Instructions

To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.

No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.