Programme Coordinator - Rochdale & Middleton

To help more students get further, we are seeking a driven and passionate Programme Coordinator to join our growing team, responsible for ensuring that our tutoring programme is delivered effectively and that students receive high-quality tuition from their tutors.  

Please note we have specific requirements for your cover letter/personal statement, if these aren’t met your application will not be considered. Please see How to apply section at borrom of the advert, and make sure you look at the recruitment pack attached.

HELPING STUDENTS GET FURTHER  

One in three students leave school each year without a pass in GCSE English and maths - this rises to over one in two for young people from disadvantaged backgrounds. Without GCSEs in English and maths, these young people are significantly more likely to drop out of education and are locked out of key professions, apprenticeships, and university courses.

Get Further exists to change this. Our charity has an award-winning tuition programme that helps students from disadvantaged backgrounds in further education to pass GCSEs in English or maths. We place highly qualified, specialist English and maths tutors in further education, who deliver a bespoke curriculum that builds confidence and skills in these core subjects.

ROLE DESCRIPTION

As a Programme Coordinator, you will work directly with Programme Managers to build and manage positive relationships, respond to and resolve queries and act as the first point of contact across our three main stakeholder groups: students, tutors, and college staff.

The key outcomes for this role are:

Students: Across the academic year you will be responsible for a portfolio of up to 300 students, ensuring that they maintain engagement with tutoring and that all available spaces on your programmes are filled.

Tutors: You will lead the task management of tutors who deliver to the students in your portfolio, ensuring that the tutors deliver high-quality tutoring to small groups of students and that attendance to sessions is consistently high.

College staff: You will build relationships with staff across colleges in your portfolio, to ensure logistics are smooth, programmes are launched effectively and on time, and that we maintain regular communication and reporting with our college partners on programme delivery.

MAIN DUTIES AND RESPONSIBILITIES

Programme Coordination

• Planning and preparation for each programme within your portfolio of college partnerships, ensuring that programmes are launched on time and with smooth logistics.
• Timetabling sessions, matching tutors based in your region to available sessions in your portfolio and recording timetables in shift scheduling software (Shiftbase).
• Managing data, keeping up-to-date records, and monitoring attendance and completion of baseline and final assessment and survey data through our CRM system (Salesforce).
• Prioritising safeguarding and the safety of the young people we work with, including following every element of safeguarding policy without fail.

Communication and Marketing

• Promoting the tuition programme to students onsite across the college campuses in your portfolio, ensuring that all available spaces (up to 300) are filled across the duration of the programme.
• Developing new approaches to maximise student engagement with tutoring, identifying quickly what the most effective strategies are for the students who attend the colleges in your portfolio.
• Ensuring effective, regular communication with the tutors who deliver to students in your portfolio, including responding to queries in a timely manner, and signposting tutors to additional development opportunities within Get Further

Relationship-building

• Working closely with college staff, to ensure that our tuition programme runs effectively. This includes programme preparations, particularly on logistics, ensuring that plans are in place to ensure that rooms have been identified for tutoring, that tutors are able to access these rooms, and that resources are available onsite.
• Maintaining effective working relationships with key college staff, keeping them up to date on programme developments, and reporting to them on attendance and impact on a regular basis.
• Supporting timely data collection on our delivery and impact from our FE partners and producing impact reports for each partnership in your portfolio.

Task Management

• Overseeing the successful delivery of tasks that Lead Tutors are responsible for, including monitoring their progress against attendance call KPIs, and providing them with support to ensure attendance to tuition sessions is consistently high across your portfolio of colleges. From time to time, you may be required to assist with the delivery of attendance calls to students, providing extra capacity to ensure that engagement with tuition is sustained for the duration of the programme.
• Holding regular touch-point meetings with your Lead Tutors to ensure that they are on track a
• Maintaining high standards across the delivery of tuition in your portfolio, carrying out session observations and providing feedback to tutors.

Championing Get Further

• Working closely with the wider Get Further Team to ensure that we achieve our charity’s mission and strategic priorities.
• Ensuring accuracy in your record keeping and data input, so that Get Further can effectively report and evaluate its programmes to achieve positive system change for students in further education.
• Representing Get Further's vision and values at external events and meetings with stakeholders.

Duties will be tailored to meet the learning objectives of a successful candidate. If you have a particular interest in developing skills not directly listed above, please ensure these are highlighted in your cover letter.

A CULTURE OF DEVELOPMENT

Get Further is committed to the quality of the roles we offer. The successful candidate will be offered genuine learning and development opportunities and the chance to join meetings and networks with senior leaders across the education system. There are many opportunities for progression within our charity: for example, Programme Coordinators who can demonstrate that they can meet the demands of the role while also supporting the wider development of the charity can progress to our Senior Programme Coordinator role following their annual performance review.

Benefits include:

• 36 days of holidays per year (including bank holidays)
• Ongoing learning and development opportunities
• Flexible hybrid and remote working
• Quarterly ‘in-person’ team development days at our offices in London
• The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development.

HOW TO APPLY
Your application must include:

•  A CV of no more than 2 sides of A4; and
•  Your answers to the following three questions:

1. Why do you want to work for Get Further? Describe your experience which proves that you would be a good cultural fit for our charity. (200 words)
2. Choose 3 subheadings in the ‘Main duties and responsibilities’ section of the role description. Regarding these subheadings, which of your projects/work demonstrate that you would be successful in this role? Describe your specific role in the projects/work and the impact that you had. (500 words)
3. If your application is successful, what two aspects of the role would be the biggest challenge for you, and how would you resolve these challenges? (300 words)

Suitable candidates will be invited to interview on a rolling basis and the job will close when the role is filled.