Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Customer Service Executive
Reporting to: Customer Service Manager
Salary: £25,500 + generous non-contributory pension, 25 days annual leave (excluding bank holidays)
Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week
Flexible working hours offered after satisfactory completion of probationary period
Primary Responsibility
As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation.
The Role
- Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager.
- To prioritise on answering incoming calls (with some outgoing calls where necessary).
- Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time.
- To prepare daily, weekly, monthly stats / sales reports as required
- To provide administrative holiday cover for Account Managers to ensure that client requests are actioned.
- Passing customer feedback on to the product, marketing, or sales team to improve CharityJob’s offerings and services.
- Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution.
- To be responsible for accurate cleansing and administration of our recruiter database.
- Stay up to date with CharityJob’s new Products & Features.
- To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task.
- To support other internal departments when needed and as agreed with the CSM.
The Person
- Passionate about delighting customers
- Friendly & outgoing telephone manner
- Fantastic communication skills, both verbal and written
- Detail oriented
- Organised, proactive and a good problem solver
- A great team player with a positive attitude
Does this sound like you? If yes, we would love to hear from you, so please submit your application now!
Please note, phone interviews will not begin until the week commencing the 18th November 2024.
The Company
CharityJob is the UK’s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades’ worth of insight and personal experience, aligning passionate candidates with inspiring organisations.
We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Application Instructions
Please click on the ‘Quick Apply’ button to submit your application.
Regretfully we are only accepting applications for this role from applicants who live in the UK and live within a commutable distance to Norbiton, Kingston upon Thames.
We help charities find people who share their purpose, faster, easier and fairly.
The client requests no contact from agencies or media sales.
Wales
£64,253 per annum
Full time, 35 hours per week
Permanent contract
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps)
You will undertake work with the Wales Government, working in collaboration with other health trade unions.
In this key senior role, you will be responsible for managing and supporting our stewards and safety representative network across Wales, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS.
You will represent the CSP on the Wales Partnership Forum, as well as working with the CSP regional team to influence on local workforce issues and promote physiotherapy.
You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services, at Head Office.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 14 November 2024.
Interview date: 29 November 2024 (in person at the Cardiff office).
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for you to join our management team at our award-winning charity!
The position we have on offer is for our Home from Hospital Manager working across North Yorkshire. This role involves visiting hospitals across North Yorkshire but some admin tasks can be completed from home.
Our Home from Hospital service support safe and timely hospital discharges and positively contributes to patient flow and a smooth transition home for our clients.
Location: Skipton or Harrogate
Hours: 37 hours
Salary: £32,076 - £34,684
You will be self-motivated and driven, along with experience of working across organisational boundaries and in multi-disciplinary teams, within hospital environments.
You will be able to influence, and be confident in, promoting and developing a service so it reaches its full potential, across a diverse geographical area.
You will have at least 3 years management experience, with the ability to effectively manage high performing teams, based across the geography.
For an informal chat please contact Julie Duerden at Carers' Resource.
The closing date for applications is Monday 18th November 2024 (noon).
Interviews will be held on Thursday 21th November in either our Skipton or Harrogate office.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About BDCA: BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community” and over the past two decades we renovated four previously dead, disused spaces into lively local hubs. From these venues, our diverse team of locally-based staff and volunteers deliver targeted activities for people of every generation from children and their parents, young people and elders too. We also run programmes providing accessible sports, healthy food, poverty support and volunteering. Across all these projects, our mission is to break down barriers, bring people together and build people up.
Job Aim:To work with the Youth Project Coordinator to provide a fun, engaging and exciting programme of activities for young people across the economically disadvantaged but beautifully diverse E6 area within the London Borough of Newham. You will assist in delivering against the partnerships successful EMPOWER youth services commissioning bid to Newham Council. The service provides 10 weekly universal activities across East Ham over 49 weeks of the year for young people aged 9-19 including:
- Three outdoor MUGA sports sessions per week.
- Three youth hub session per week which includes branched off projects such as Junior Gym, screen acting, Muay Thai, healthy cookery sessions, calming crafts and sports.
- EKO Pathways after school delivery sessions, helping to support children with social, emotional, behavioural and mental health needs.
- Outdoor parks MUGA session
- Year-round trips and residentials
- Youth Theatre
- Delivery of three-week summer holiday scheme which involves volunteering placement with accredited Sports Leadership Award for 30 participants and employment for additional young people. This includes Stepping Up life skills training and social action campaign planning workshops.
You will be part of a team of people who are passionate about BDCA’s values of: INCLUDING all local young people by welcoming them into safe spaces and positively engaging with those who often get left out. CELEBRATING their creativity and skills so they have confidence and support to thrive despite their challenges. EMPOWERING them to step up and speak out as local leaders who make positive change in our community and beyond.
Please apply by sending an up-to-date CV and covering letter (maximum 2 page). Ensure that your letter includes:
-demonstration of how your skills align with the Job Description
-how you are able to fulfil all the Person Specification criteria
-why you are interested in applying for the role.
Application deadline: There is no application deadline, we will be interviewing as and when suitable candidates apply
The client requests no contact from agencies or media sales.
We are recruiting for a IGVA to join our team in Athena Lewisham; the scope on this job involves….
Job Title: Independent Gender Violence Advocate
Location: Athena, Lewisham
Salary: £28,104 per annum
Contract type: Full-time, Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Gender Violence Advocate who will be working closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.
In the role the key responsibilities will include establishing and prioritising the risks to and the needs of survivors of gender-based violence and developing and delivering individual support and risk management plans in partnership with other agencies who attend the MARAC. You will advocate both verbally and in writing in a range of settings including civil and criminal proceedings and with criminal justice professionals.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9am on 13 November 2024
Interview date: 20 November 2024
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
West Midlands
£56,401 per annum (£41,897.88 pro-rata)
Part time, 26 hours per week
Fixed Term contract, 2 years
Home based role and living within the relevant region or close enough proximity to be able to travel and meet the requirements of this role’ (subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps)
In this key role you will be responsible for assisting the Senior Negotiating Officer to manage and support our stewards, safety and equality representative networks across West Midlands and part of Cheshire, advising them in providing individual and collective industrial relations support to members, working both in and outside of the NHS.
You will work in collaboration with other health trade unions across the region.
You will work with the CSP regional team to recruit and organise members, influence on local workforce issues and promote physiotherapy.
You will provide representation for members at disciplinary hearings, grievances and disputes with employers, and provide general advice and information to representatives and members on issues such as pay, terms and conditions, and employment legislation.
With significant trade union experience at a senior level, and an understanding of NHS structures and government policy on health, you will have excellent communication, negotiation, training and presentational skills, combined with a strong collaborative approach and a thorough understanding of, and commitment to, equality and diversity principles and the ability to put them into practice.
For an informal discussion about the role, please contact Jim Fahie, Assistant Director of Employment Relations and Union Services, at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on our website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 14 November 2024.
Interview date: 28 November 2024 (in person at our London office).
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
NO AGENCIES
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Robin Cancer Trust is looking for a Clinical Nurse Specialist to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives!
We do this by:
- Educating young people with our life-saving cancer awareness talks.
- Engaging young people with our award-winning cancer campaigns.
- Empowering young people affected by germ cell cancer, all across the UK.
Our values:
- Respect: Not only for the important work we undertake, but also for the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
- Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
- Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.
If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!
Overview:
- Salary: £18,000 (FTE £30,000)
- Hours: 21 hours per week flexible working between 7am and 7pm (evenings and weekends as required)
- Location: Fully remote
- Contract type: 3-year contract - This post is funded by The National Lottery Community Fund
Staff benefits:
- Annual Leave - 33 days (pro-rated based on hours + 8 public/bank holidays)
- Mental Health days (whenever you need them, obvs)
- Flexible working (around you, not us)
- Remote working (we all are)
- Work Laptop (+ whatever else you need to do your job)
- Work Phone (we like a Google Pixel)
- Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
- Employee Perks (Discounts & Exclusive Deals)
Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.
Job Purpose:
The Clinical Nurse Specialist will act as a resource for The Robin Cancer Trust, beneficiaries, healthcare professionals and the wider public on germ cell cancers. The role includes service delivery and development, reviewing our health information and health education and awareness training resources, and supporting the creation and facilitation of a new Medical Advisory Group for Robin Cancer Trust. They will also work with the CEO to contribute to wider work to streamline and develop the services offered by The Robin Cancer Trust.
Key Responsibilities
- Lead responsibility for keeping up to date with clinical updates relating to germ cancer and communicating these to the team to inform service development and delivery.
- Research, create and provide accessible information and resources on all aspects of germ cell cancer (detection, treatment, recovery and survivorship)
- Oversight of the content provided in all training materials, resources and information developed by the wider team relating to germ cell cancer detection, treatment and recovery and survivorship.
- Build external stakeholder and peer relationships with other key cancer partners including hospital networks, cancer care partnerships, and other voluntary sector providers. Playing an active role in the germ cell cancer community.
- Working as a core part of the Robin Cancer Trust team to engage people face to face, providing information and on early detection, treatment, and recovery.
Person Specifications
Essential qualifications:
- Nursing and Midwifery Council registration and a degree in a related subject.
- Post-registration qualification(s) in speciality or relevant subject cancer care.
Essential skills, and experience:
- In-depth knowledge of speciality and use of evidence-based practice.
- Able to demonstrate advanced communication skills and manage complex situations.
- Ability to work autonomously and as part of a team.
- Excellent relationship-building and interpersonal skills.
- Excellent organisational and time management skills.
- A proactive approach to challenges, employing a flexible approach to achieve goals.
- Engages in reflective practice to facilitate learning and improvement.
- Flexible approach to working ensuring diversity and inclusivity.
Desirable qualifications, skills, and experience:
- Experience in delivering education and awareness programmes.
- Knowledge of clinical effectiveness and audit.
- Counselling course qualification.
- Able to demonstrate trust values in practice.
Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.
Closing Date: Saturday 23rd Nov 2024
Depending on the number of applications we received for this job vacancy, we may close the application window early, so we would encourage you to submit your application as soon as possible. We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.
Our vision is to reach every young person in the UK with our life-saving cancer campaigns
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
Reports to: Director, Centre for Finance and Security at RUSI
Department: Centre for Finance and Security at RUSI
Salary range: £40,000 - £45,000 based on skills and experience
Location: Hybrid (Home/London office)
Contract: Full time
About
The Royal United Services Institute (RUSI) is the world’s oldest, and the UK’s leading independent think tank engaged in cutting edge research in defence and security. Its mission is to inform, influence and enhance public debate on a safer and more stable world. RUSI is a research-led institute, producing independent, practical and innovative analysis to address today’s complex challenges.
The Centre for Finance & Security (CFS) at RUSI is a leading authority on the intersection of finance and security. Its research aims to advance the integrity of the financial system by equipping the international community with the knowledge tools and ideas to understand, identify and disrupt the threats of illicit finance.
Main purpose of the post
CFS places great importance on the professionalism of its operations.The ideal person for this role will therefore be a skilled administrator who will partner with different members of the team to ensure the smooth and effective running of our team.This will include working with the Director to ensure robust team operations, managing events, and producing our social media and podcast outputs to support our mission to maximise the impact of CFS’ research and other activities.
The team has grown significantly in recent years and thus – at the time of our ten-year anniversary – an experienced programme manager is now required.
Key tasks
Reporting to the CFS Director, the Programme Manager will have the following responsibilities:
- Team administration
- Oversee general administration (note the team has a dedicated finance manager) and support the operational efficiency of the team.
- Coordinate improved use by the team of the RUSI Client Relationship Management (CRM) system.
- Event production
- Working with RUSI’s central events team to support the delivery of events related to the ten-year anniversary of CFS, including the flagship conference in February 2025.
- Support the delivery of roundtables and events (for example research-related workshops, offers to host leading figures from the finance and security world that are visiting London, or business development events).Tasks would include developing curated participation, identifying speakers and preparing and managing invitations.
- Manage CFS stakeholder social events including our Christmas party and other functions.
- CFS Team external communications
- Work with the team to continuously build and improve CFS communication strategy and our share of voice (SOV).
- Manage social media channels and CFS content on the RUSI website.
- Lead production of the CFS Suspicious Transaction Report podcast series.
- Manage and produce CFS team monthly newsletter and media impact report.
- Follow the news agenda to identify opportunities to promote CFS content.
- Track and log CFS team impact
- Monitor media mentions and produce monthly report.
- Gather examples of impact (e.g. Parliamentary appearances and hosting high-level guests) to feed into our stakeholder reporting.
- Work with team members to identify opportunities to create impact with their activities and outputs
The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope, grade and nature of the role.
Person specification
Essential skills and experience
- Demonstrated experience of leading effective administration and programme management of a think-tank or similar programme with 15 staff members and annual budget of £2mm.
- Excellent interpersonal, communication and copywriting skills.
- Experience in project/ programme management ideally gained in research setting.
- Excellent IT Skills (MS Office + Database + Web Based App)
- Excellent organisation skills
- Experience of event planning and management, including proven experience in organising large scale events
- Experience of social media management.
- Proactive thinker with the ability to work independently, as well as in a team. The role requires close coordination within our team and more broadly with partners across RUSI.
Desirable skills
- Experience with leading CRM systems.
- Experience with social media management and analytic tool – preferably Sprout
- Some knowledge of grants and bids management
- Project management qualification/ certification gained from an accredited body
Our expectations
We expect all staff to abide by and promote our RUSI’s Vision and Values
Benefits
- 25 days annual leave (rising with service)
- Additional days off during Christmas - RUSI Christmas closure days
- Generous pension contributions at 6% employer contribution,
- Access to 24/7 Employee Assistance Programme
- Season ticket loan
- Free access to RUSI's world leading programme of events and conferences, research materials and library
- Trained Mental Health First Aiders
- *Enhanced sick pay
- *Enhanced maternity and paternity leave
*Depending on length of service
Application Process
To apply, please click on the apply button and follow the instructions. You will be asked to include:
- Your CV;
- Cover letter of no more than one page.
Closing date: 23:59 UK on 8th November 2024. Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged.
Equal Opportunity and Values
At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.
The person we are looking for will be well organised, motivated and aware of the nuanced issues affecting diverse and disadvantaged communities. Their duties include arranging training, workshops and outreach visits to create awareness of human rights legislation and the practical impacts in areas with large, transient communities.
The Outreach Worker will act as primary contact for the project and policy work and ensure good working relationships with a range of key contacts including policy and programmes partners.
This post is funded by The Baring Foundation.
Reports to: SCA Director
Duration: 4 year fixed term contract (with a 3 month probationary period)
Hours: Part-time, 21 hours (3 days) per week
Salary: £22,000 per annum (FTE salary = £36,500)
Location: SCA offices at Southall Town Hall, 1 High Street, Southall, UB1 3HA
Holiday entitlement: 15 days
Duties:
- Developing and delivering Human Rights Act based rights training workshops and support sessions
- Analysing human rights law and development in cases and communicating the practical impact of these through outreach visits to local community sector
- Develop and improve our resources and support sessions on the practical use of UK human rights law
- Plan and develop human rights information resources, including guides, handbooks, factsheets
- Arrange short talks for a range of audiences
- Provide commentary via a range of means including blogs and news pieces (for SCA and for other groups and media), research papers, social media, etc.
- Use initiative to identify and forge relationships with new partners and forums
- Act as primary contact for the programme and policy work and ensure effective relationship management and development.
- Ensure good working relationships with a range of key contacts including policy and programmes partners
- Attend training courses and sessions, as may be required
- To ensure inclusion and diversity in all aspects of SCA's operation and work
- To carry out other duties including outreach work, as may be assigned by the Director, from time to time
Person Specification:
Essential characteristics:
- Have at least two year’s experience of working in the charity sector, voluntary sector, or the public sector in a role with some similar role and functions
- Experience of developing and delivering outreach work to build the capacity of people to develop the knowledge, skills, and confidence to bring about social change
- Understanding of working in the charity sector, and in particular what it means to work for positive change whilst not being a campaign group
- Understanding of human rights law and practice and implications for diverse communities
- Excellent interpersonal skills and ability to communicate effectively, verbally and in writing, with a wide range of people
- Able to receive visitors and to deal with their queries, signposting to other agencies, where required
- Experienced in dealing with work of a confidential nature, ensuring compliance with GDPR and other regulatory requirements
- Experience of report writing, preparing newsletters, project monitoring reports, publicity and promotional material
- High standard of computer literacy, including experience of Microsoft Office – Word, Excel, Powerpoint etc
- Able to work with project partners and service users from diverse cultural and religious backgrounds within an equal opportunities’ framework
- Work related experience of conducting research either desk-based/legal research and/or participative research directly with stakeholders
- Excellent self-administration and time management skills, with the ability to prioritise and manage multiple tasks simultaneously to a high standard
- Gather monitoring data and produce progress reports and work summaries
- Recruit and train volunteers to assist with project delivery
- To attend meetings and prepare agendas, minutes and other relevant materials
Closing date: Tuesday 19th November – ONLY completed application forms will be accepted. CV’s are not accepted
Interview date: w/c 2nd December 2024
This post is subject to a 3 month probation period, an enhanced DBS check and satisfactory references.
The client requests no contact from agencies or media sales.
Closing date: 10th November
Interview date: 20th November
Contract: Please note this is a secondment opportunity until June 2025.
A year into the transformation of our recruitment processes, we are looking for a project lead to continue to develop and shape the future of how we recruit at Alzheimer’s Society. We are passionate about great candidate experience, inclusive practices and supporting hiring managers to find the best talent for their teams, and our recruitment transformation project is focused on building a leading recruitment experience for all.
With responsibility for the full Recruitment Transformation Programme, you will be responsible for driving the project forward alongside the Talent Acquisition team and key stakeholders across our People Directorate and wider business.
You will use your considerable experience of recruitment and change implementation/project management, particularly focusing on employer branding, EDIB, recruitment training and selection methods. Delivery will be underpinned by your skills and behaviours to enable true collaboration across the Talent Acquisition team, People Directorate and key stakeholders across the Society.
About you
- Experience of employee recruitment and talent attraction within a large, complex organisation (not necessarily a charity).
- Experience of managing people change projects with multiple stakeholders and evaluating project impact.
- Demonstrable experience of key areas of recruitment, such as talent assessment & selection and using applicant tracking systems is essential.
- You will have line management responsibility and so previous experience of people management is desirable.
- Working confidently with data to draw insight and analyse impact, you will also have experience of equality, diversity & inclusion best practice in recruitment.
- Be able to provide sound advice and judgement based on knowledge and understanding.
- Have strong influencing ability; and experience of engaging and influencing senior stakeholder management
- Have the ability to challenge thinking, bring insight from the industry and make positive change
- Be able to drive change projects through motivating and persuading others.
About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
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Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role requires you to be out in the community raising awareness and attending community events, giving awareness talks in schools/businesses etc, please only apply if this role would be suitable for you based on your location.
Midlands - BIRMINGHAM, COVENTRY, LEICESTER, DERBY, NOTTINGHAM, NORTHHAMPTION.
North East - NEWCASTLE, SUNDERLAND, MIDDLESBROUGH, DURHAM.
The Robin Cancer Trust is looking for two Community Engagement Officers to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. This will be a regional role, based in either the Midlands, or North East. We are the UK’s germ cell cancer community, and our mission is to save lives!
We do this by:
- Educating young people with our life-saving cancer awareness talks.
- Engaging young people with our award-winning cancer campaigns.
- Empowering young people affected by germ cell cancer, all across the UK.
Our values:
- Respect: Not only for the important work we undertake, but also for the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
- Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
- Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.
If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!
Overview:
- Salary: £15,000 (FTE £25,000)
- Hours: 21 hours per week flexible working between 7am and 7pm (evenings and weekends as required)
- Location: Home-based in in Midlands or North East but this is an outreach role so you'll be out and about in the community raising awareness.
- Contract type: 3-year contract - This post is funded by The National Lottery Community Fund
Staff benefits:
- Annual Leave - 33 days (pro-rated based on hours + 8 public/bank holidays)
- Mental Health days (whenever you need them, obvs)
- Flexible working (around you, not us)
- Remote working (we all are)
- Work Laptop (+ whatever else you need to do your job)
- Work Phone (we like a Google Pixel)
- Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
- Employee Perks (Discounts & Exclusive Deals)
Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.
Job Purpose
The Community Engagement Officer will work as a core part of our Service Delivery team. The role will lead work to coordinate and deliver community-based activities, using evidence-based approaches, to support early diagnosis of germ cell cancer. They will engage younger adults face-to-face (through a variety of methods including training, awareness raising and outreach activities) to provide information on germ cell cancers, cancer prevention, self-examinations, and early signs and symptoms.
Key Responsibilities
- To build a deeper and more localised understanding of the population in their region and develop effective approaches to engage communities of younger adults who may be underserved by cancer education in order to break down barriers to early presentation.
- To deliver key cancer-related health messages through a variety of methods, for example providing cancer education and awareness presentations to community groups, community talks and delivery of awareness-raising activities.
- To support other public health initiatives and cancer awareness outreach activities across their region.
- To develop awareness of signs and symptoms of germ cell cancers amongst young adults and encourage people to seek earlier medical intervention.
- To support recruitment of Survivor Ambassador Volunteers and support them to be involved with cancer awareness activity where appropriate.
Person Specifications:
- Be experienced in community engagement and partnership working in a community environment.
- Experience in building and maintaining partnerships.
- Positive and proactive with the ability to motivate, engage and support the delivery of our awareness programme.
- A confident and approachable communicator who adapts the message to fit the needs of our audience.
- Build strong relationships; Foster trust and co-operation among colleagues, stakeholders, community leaders and commissioners.
- Quality driven; you naturally seek high standards and actively seek to improve them.
- Value and remain open to new ideas and perspectives.
Essential qualifications, skills, and experience:
- Excellent relationship-building and interpersonal skills.
- Excellent organisational and time management skills.
- A proactive approach to challenges, employing a flexible approach to achieve goals.
- Full driving licence.
Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust. Recruitment will be subject to the successful completion of an enhanced DBS check.
We encourage all applicants to write a cover letter explaining why you are interested in joining our team - please use this opportunity to clarify which regional role you are applying for - the Midlands, or North East.
Closing Date: Saturday 23rd Nov 2024
Depending on the number of applications we received for this job vacancy, we may close the application window early, so we would encourage you to submit your application as soon as possible. We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.
Our vision is to reach every young person in the UK with our life-saving cancer campaigns
The client requests no contact from agencies or media sales.
- In this role you will contribute to the development and launch of a new peer to peer support service for families at risk of, or experiencing mild perinatal mental health issues.
- You will process referrals received from partner organisations and arrange for the correct support (or signposting to other services) to be provided.
- You will work on a one to one basis with families, meeting with them weekly for up to 6 months to ensure they are receiving appropriate practical help and emotional support.
- Assist with the recruitment, training (initial and ongoing) and ongoing supervision of prospective volunteers.
- To represent Home-Start Croydon at external meetings relating to the support provided to families.
- Ensure accurate record keeping for all projects and activities.
- Support external communications about our work by creating content for our website and social media.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Homelessness service in Kensington & Chelsea.
£28,531.36 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse. The high support hostel caters for eleven service users with complex needs and is staffed 24 hours a day with the minimum of three staff on duty. The medium support services are staffed from 9am to 9pm where the customers present with varying degrees of mental health issues.
Enhanced Support Workers will devise person centered support plans with customers to help them develop the life skills they require to meet their needs and goals. This will include sign posting them to the local drug and alcohol services to address substance misuse issues. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community
Develop knowledge around the local mental health system to ensure customers receive the best treatment available
Lead on an area of specialism (e.g. ETE, health and wellbeing) and build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
* Approachable and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Flexible
* Open to feedback and self development
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is essentially customer-focused
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience of working with complex needs/ street homeless
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About StreetVet
StreetVet is a fast-growing national charity, committed to providing free vet care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 400 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,000 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.
Title: Head of Volunteering
Duration: Permanent, full-time Reporting to: CEO
Responsible For: All StreetVet volunteers
Works With/Key Contacts: Colleagues across the organisation, volunteers, potential volunteers
Location: Home - remote working with regular travel to outreach locations and, as necessary, recruitment events
Contracted hours: 37.5-hour work week (flexible working available)
Holiday: 25 days per year plus national holidays
Salary: £35,000 - £43,000 depending on experience
Main Purpose of the Role
The Head of Volunteering will manage, develop and grow StreetVet’s Volunteer programme. They will have overall responsibility to recruit, onboard, induct, train, support, communicate with, develop and recognise volunteers as well as ensure good governance and compliance. The Head of Volunteering will act as an ambassador for volunteering across all StreetVet locations and externally. The Head of Volunteering will monitor and evaluate the impact of StreetVet’s volunteering programme and will identify and assess opportunities to develop the programme further.
Key Responsibilities
• Develop and implement the StreetVet Volunteering Strategy
• Lead and manage the day-to-day operation of the volunteer programme across all locations and work with the clinical team to ensure appropriate and robust processes are in place to provide suitable and high-quality care for the animals StreetVet work with.
• Develop and grow the volunteer programme to continually improve the volunteering experience at StreetVet.
• Review and refine all volunteer processes, policies and documentation to improve standards and ensure compliance.
• Oversee the recruitment and retention of volunteers, including the review and maintenance of all volunteer-related data, ensuring that it is compliant with data protection and GDPR principles.
• Oversee the development and provision of effective induction and learning and development activities appropriate for volunteer roles, working with key contacts across the charity and liaising with existing volunteers as required.
• Work to ensure all volunteers are aware of and adhere to StreetVet’s policies on safeguarding and working with vulnerable individuals.
• Develop effective methods of communicating with volunteers about their volunteering and the activities of the wider charity and provide opportunities for volunteers to communicate with each other.
• Oversee the development and provision of volunteer reward and recognition activities.
• Deal appropriately with escalated issues around volunteering, using tact, diplomacy and mitigating reputational and other risks that might be involved. This may include working in conjunction with management on issues that involve staff, as well as sensitively managing and, on occasion, terminating volunteer agreements when deemed appropriate.
• Establish and develop relationships with key stakeholders across the charity to ensure a consistent and best practice approach to volunteering across our locations and central volunteer team.
• Provide advice and guidance to staff that work with volunteers to ensure they receive appropriate support and development.
• Ensure effective use of the volunteer database and other tools to record, produce and analyse metrics on volunteer involvement, recruitment, retention and other relevant KPIs.
• Produce outcome and impact reports for both internal and external stakeholders on a regular basis.
• Keep up to date with current developments in the volunteering sector, including undertaking benchmarking and accreditation e.g. Investing in Volunteers standard. Maintain and develop good relationships with similar organisations in the sector and represent StreetVet at external conferences/meetings as relevant.
• Manage budgets and resources related to the volunteer programme.
The above job description is intended to be an outline of the duties and responsibilities for this role. This is not an exhaustive list, and it is likely to change over time. You may be expected to undertake other duties that are commensurate with this role and grade.
Please see full job description for essential experience required.
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Adult Therapist and Children’s Therapist
Due to significant growth over the last few years, we have new rewarding opportunities for Adult Therapist and a Children’s Therapist to the join the team.
Position: Children’s Therapist 0.6 FTE– 22.5 hours per week or Adult Therapist 0.4 FTE - 30 hours per week
Location: Ripley Derbyshire, including travel to other sites, with some home working considered
Hours: Part-time
Salary: £34,785 pro rata
Contract: Permanent
Closing Date: Sunday 24th November We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interviews will be held w/c 9th December.
The Role
These roles provide a high quality, specialist service to victims of sexual violence including provision of one to one therapy for children up to the age of 18 or adults over 18. You will support the provision of therapeutic assessments to clients across Derbyshire who have been referred to the Therapy Service either through self-referral, or other external pathways.
Working within a multi-agency setting, you will provide an empathetic and pro-active therapy service to child victims of sexual abuse aged 0-17yrs and their families, or adult victims , within and outside of the criminal justice system, including pre-trial therapy no matter when the abuse occurred.
This role is part of the Therapy Service which comprises of a team of Adult and Children’s Therapists offering counselling, therapy, support groups, parent support sessions and other therapeutic interventions to victims of sexual violence and secondary survivors.
About You
With a minimum of a recognised qualification in counselling or psychotherapy to at least Diploma Level 4, you will have undergone safeguarding training and have extensive knowledge and awareness of rape, sexual abuse, rape trauma syndrome and their effects within the therapeutic setting.
You will be able to foster strong therapeutic alliances, including with parents of children and hold a registration with BACP or similar professional body.
You will have 300 hours post qualifying counselling practice and a minimum of two years’ experience working specifically with either of these client groups.
We're keen to hear from you if you are looking for a new and exciting challenge.
This role is subject to Enhanced DBS certification and Police Vetting due to the nature of our services. You can find out more about our recruitment of ex-offenders policy by contacting us.
The Organisation
This charity has been supporting victims and survivors of sexual abuse since 1994, and today provides a range of services to anyone in Derbyshire and Derby City who has experienced sexual abuse, assault or violence, including their friends and family members, irrespective of age, gender or when the abuse occurred.
Benefits include:
- Additional leave
- Company pension
- Flexitime
- On-site parking
- Sick pay
- Potential home working one day per week
You may also have experience in areas such as Counselling, Psychotherapy, Therapy, Adult Therapy, Clinical, BACP, NCS, Rape, Crisis, Victim, Counselling Lead, Psychotherapy Lead, Therapy Lead, Adult Therapy, Clinical, Adult Therapist, Children’s Therapist, Child Therapist, IDVA, Sexual Abuse, Family Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.