Director of Services

Director of Services

About the Director of Services role

Galop’s services have grown extensively, launching four new services and significantly increasing our numbers of service users, our frontline teams, and our geographical coverage over the last few years. Our Director of Services will oversee our ground-breaking services, ensuring that they are high-quality, sustainable and meet the needs of our community. 

This role sits on our Senior Leadership Team alongside the CEO, Head of Fundraising and Comms, Director of People, Director of Policy and Evidence and the Financial Controller. You’ll be right in the heart of the organisation, working closely with the CEO to set the direction and growth of our work and maximise our impact on behalf of our clients and community.  

You’ll be guiding the delivery of our support services, working closely with the Heads of our frontline delivery teams and our passionate frontline staff to make sure our clients get the best experience we can possibly give them. You’ll work to support our services to deliver helplines, counselling, and advocacy services to thousands of LGBT+ victims and survivors of abuse and violence each year, across domestic abuse, sexual violence, hate crime, conversion practices, so-called honour-based abuse, forced marriage, and other forms of abuse. You will ensure that Galop maintains high quality, consistent services across all areas of frontline work, as well as contributing to a strong, coherent external voice representing the needs and experience of LGBT+ victims and survivors of abuse. 

This is a pivotal moment in Galop’s journey. We have grown quickly over the last seven years, launching four new services in just the last 2 years, and help us to protect and support even more of our community. You’ll work with the CEO to identify gaps in services and needs of LGBT+ victims and survivors of abuse and ensure that Galop’s services continue to have the resources to meet these needs. 

For more information on this role please download the attached job description. 

Location: Galop’s offices are located in London. The role allows for a mix of office work and remote/home working. 
Hours: Full time (35 hours per week – flexible) 
Contract: Permanent 
Line manages: Heads of Services, Survivor Engagement Manager
Reports to: CEO
Salary: £68,000 – £72,000

Closing Date

Applications should be submitted by 25:59 on 13th April 2025.
First round interviews will be held on 25th April 2025. 

REF-220456