Debt and Benefit Adviser

Reading Frontline, has been providing face to face debt and benefit advice for over 30 years to those distressed by the burden of debt. We now have vacanies for Volunteer Debt and Benefit Advisers able to work for one day a week from our offices in the centre of Reading. If you like helping people and would like the opportunity to turn lives around, this is the opportunity for you.

You will be working with clients distressed by the burden of debt and so a sympathetic and patient approach is a must. Negotiating skills would be an advantage as you will be dealing with our clients’ creditors to establish repayment plans. Basic finance and budgeting skills would also be helpful.

The procedures we have developed use standard forms and letters in Excel and Word, so a basic knowledge of this software together with general computer literacy and keyboard skills will be needed.

Full training and ongoing support will be provided to new volunteers and back-up and support is always available as you work through clients’ problems.

In return for your work at Frontline we guarantee that you will experience a great sense of satisfaction as you guide clients out of the darkness of overwhelming debt.