Senior Data & Insights Manager

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for an experienced database professional to support our fundraising insight and growth through leading our data and insight programme for income generation.

Would you like to join our award-winning organisation?

About the role

We are recruiting a pivotal new role in our Supporter Fundraising and Engagement Team at Freedom from Torture. The Senior Data & Insight Manager will be a huge asset to our Fundraising and Comms Directorate leading on the management of all fundraising data and delivering analytics to influence investment decisions and support engagement and income growth.

We are looking for a proactive individual to take our data team to the next level, bringing together the management of our data and CRM (ALMs and Engaging Networks predominantly), data protection and compliance, insight and reporting, testing strategies and innovation and our data transformation project.

With the support of our data services agency and line managing a Data Officer, the right candidate will have full authority delivering the data needs of the department and wider Fundraising & Communications directorate, including digital fundraising and Philanthropy & Partnerships. They will offer solutions and recommendations drawing on their personal experience, the experience gained through their peer networks and the opportunities they've seen from technical advances in the sector and beyond.

Last year we developed a KPI generator using Power BI to produce a live reporting tool. On completion it will create an invaluable easy access platform for fundraising team members to view their key performance metrics. This year we have started a Data Transformation project reviewing processes across our Fundraising & Comms and Finance teams. If appointed you have the opportunity to shape both projects, leading on implementation and systems change and ensuring we put in place a data infrastructure that will serve us well into the future.

We are looking for an experienced data and insights practitioner who understands the needs of a fundraising team with a diverse portfolio. The successful candidate will demonstrate the technical know-how, ability to analyse data and spot trends and manage multiple stakeholder relationships.

We are a lively, friendly, ambitious team who are passionate about supporting survivors of torture and campaigning for a fairer asylum system. If you are excited about chance to lead our data and insights function and want to be part of a team creating real change, please get in touch.

About you

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £45,133 - £52,354.

To view the full job description please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory ?standard DBS disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.