Fundraising and Supporter Care Officer

Freedom for Animals (formerly known as the Captive Animals Protection Society) is one of the oldest animal rights charities in the UK. Established in 1957, we are celebrating over 65 years of working for animals. Through a combination of undercover investigations, research, campaigns, political lobbying and education, Freedom for Animals is working for an end to the abuse and exploitation of animals for human entertainment in zoos, mobile zoos, aquariums, bird of prey centres, circuses, TV, film and media, and the exotic pet trade.

Freedom for Animals is seeking an experienced Supporter Care Officer to support the Fundraising Manager.

The successful candidate will join a small but growing team and will play a key role in supporting the delivery organisation’s strategic objectives.

You will have demonstrable experience in Google for Business, Microsoft Office and CRM databases, preferably Salesforce. Supporter care and fundraising experience would be an advantage although training will be given. You will assist the Fundraising Manager with a wide range of fundraising tasks and will be responsible for responding to correspondence from donors and supporters. You will also be required to enter data onto the Salesforce CRM so an attention to detail is essential. You will have excellent communication skills and experience of working within small to medium-sized teams. You will be a team player, have a good level of education, be a passionate advocate for animals and animal rights, and share Freedom for Animals ethos and vision. Knowledge of animal protection issues relating to zoos, mobile zoos, aquariums, bird of prey zoos, circuses and the exotic pet trade would be an advantage.