Development Manager

Frazzled Cafe is a small mental health and wellbeing charity founded by Ruby Wax OBE, that provides a safe, confidential and non-judgemental environment where people who are feeling frazzled and overwhelmed by the stresses of modern life can meet on a regular basis to talk and share their personal stories. 

 

We run our free meetings online every single day of the year for anyone who needs them, and anyone can book and be included to talk, share, listen and to feel heard.

 

As part of our exciting plans for growth, we are seeking a Development Manager to lead on the organisation’s fundraising and communications to fulfil our mission and play a key role in supporting the next phase of Frazzled Cafe’s growth and development.

 

You will be responsible for developing and delivering an ambitious fundraising strategy with a range of fundraising activities focusing primarily on trusts and foundations but also individual donors, corporate partners and fundraising campaigns. You will also lead on creating a communications strategy to significantly grow our reach, brand and impact. Working with our Training and Programmes Manager, you will support our plans to expand our network of fantastic Volunteer Facilitators. 

 

This is an exciting, creative and flexible opportunity for the right person. The ideal candidate is someone with a demonstrable successful track record in fundraising, alongside the skills of a talented and persuasive communicator and relationship builder. They will be creative, solution focussed, willing to get stuck in and have good humour.

 

 

MAIN TASKS

 

Fundraising

●      Lead on developing and delivering an annual fundraising strategy to support our ambitious plans for growth, securing a minimum of £250k per year from Trusts and Foundations, individual donors, fundraising events and campaigns, and corporate partnerships.

●      Research and generate a pipeline of funding applications, including multi-year grant opportunities from Trusts and Foundations

●      Lead on writing compelling applications and conversations with funders, talking persuasively and informatively about Frazzled Cafe’s work and impact

●      Work with the CEO and trustees to develop new relationships with individual donors and strengthen partnerships with existing supporters

●      Work with the CEO and Head of Training and Programmes to develop new opportunities for corporate sponsorship and partnerships

●      Lead on organising fundraising events such as dinners with major funders and initiate and develop other opportunities for fundraising.

●      Lead on Frazzled Cafe’s annual Big Give Christmas Challenge campaign and identify any other fundraising campaign opportunities throughout the year, with support from the Project Support and Administration Officer

●      Prepare regular reports and updates for our funders, engaging them with our work and the impact of their support

●      Ensure that Frazzled Cafe’s fundraising work is GDPR compliant and meets best practice standards.

 

Marketing and Communications

●      Lead on the development of Frazzled Cafe’s first communications strategy to drive awareness and demand, grow our audiences and scale our impact.

●      Work with the Project Support and Administration Officer to manage Frazzled Cafe’s socials, newsletters and website, growing engagement across all our channels

●      Work with the Head of Training and Programmes to develop a communications strategy to attract and recruit more Volunteer Facilitators and attendees for our programme

●      Help deliver Frazzled Cafe’s rebrand with external agency and lead on ensuring consistency in messaging across the organisation

●      Lead on developing a suite of resources and materials that can be used to promote our services

●      Work with and support the Project Support and Administrative Officer to capture and interpret data from our communications to maximise impact

●      Bring innovative ideas to promote the charity externally to develop a national brand and awareness of what Frazzled Cafe offers.

 

Other:

 

●      Work with and support the Project Support and Administrative Officer in relevant fundraising and communications tasks, delegating where appropriate.

●      Participation in other projects/initiatives as required as a core member of the management team

●      Work with the CEO and team to develop innovative and compelling ways to articulate the impact Frazzled Cafe has on its community

●      Develop and maintain appropriate databases for recording our fundraising and communications work

 

Person Specification:

 

●      Proven experience of successfully developing and implementing a fundraising strategy

●      Demonstrable experience in a communications, or similar, role

●      A demonstrable track record in writing successful funding applications and securing funds, including multi-year grants, from grant-making organisations

●      Outstanding written and verbal communication skills demonstrating ability to produce persuasive and compelling copy and content

●      A natural relationship builder with ability to influence and negotiate at all levels

●      Competence and knowledge using communication tools and platforms  (Frazzled Cafe currently uses X, Instagram, Facebook and LinkedIn; Canva, Squarespace and Mailchimp)

●      Strategic thinker and ability to turn ideas into action

●      Pragmatic, project management approach to work and ability to meet regular, competing deadlines

●      Excellent attention to detail and a positive, can do attitude

●      Will have attended at least two Frazzled Cafe meetings ahead of the interview to understand our approach.